September 2021 by TheSkip66
Lovely guy. Very good service. I had two sets of keys cut. Every one fitted and worked perfectly. Thoroughly recommend. Thank you
September 2021 by Nick S
Really helpful sorting some keys that I?d had cut at another timpsons. Really good service and went that extra mile. Really impressed
June 2021 by Anneka Beavis
I went in to get a spare car key cut. I had my 2 small children with me. Kevin was very friendly, professional and helped me out when my 2 children started crying. Kevin made me feel very welcome. As I was feeding my child, I saw his friendliness and professionalism to other customers. He's a credit to your company. The key works great and it was done quickly.
June 2021 by Esme Gardiner
Quick key cutting services, NHS discount available as well
May 2021 by Carol Jones
Initially went to Longbridge Timpson to get a new outside case for my Fiat key. The guy there was so helpful, and contacted Harborne branch for me. It was arranged that I took my key in the following week, which I did. The key was sorted for me within the hour, its lovely to have a key fob that now opens all my doors on the car. Really great service ?????
April 2021 by Time Productions Music
Went into Timpsons kings heath first...the man there was miserable..he was serving an english man perfectly fine but when it was my turn he changed..felt like to me because im asian..if i felt it im probabily right...so left there as i didnt want to give him my money..instead i then drove to harbourne Timpsons where I was greeted very nicely and treated very nicely by an Asian man who sorted out the problem and served me with respect.\\nLesson for Timpsons....I think you should employ a few more ethnic background people to help your customers ..so they dont leave feeling like i did.
March 2021 by SA FI
I have had a very great experience with Kevin! Very helpful and helped us a lot!
December 2020 by S D
Visited the shop on Monday the 9th of November to get an FB2 key. Staff were incredibly helpful, generally just exceptional customer service!
October 2018 by Baba Khan
Very helpful and value for money
September 2018 by Shaman Kinzen
Very helpful and value for money
April 2018 by Keith Thomas
I took a trophy to be engraved. The work done on the cup was the worst I have ever seen, shallow uneven engraving that was way too large, not even closely matching the other names. A simple job that was over-priced. I now have to get a silversmith to correct the work. I made a very expensive error using this shop. I fail to understand why they took on the engraving knowing they couldn't carry out the job to a decent standard. I would expect a small child to do a better job. Be warned, don't take engraving to this place.
February 2018 by Paul Ruddock
Situated by Harborne Post Office on the High Street, Timpson is a local Gold Mine for a wide range of products and services that are becoming harder to source. From locksmith to resoleing your shoes and key fobs to engraving their website covers it comprehensively.
As many of their services include a labour component I found the pricing to be fair and competitive.
January 2018 by Mich The1
Came here to get some watch strap adjustments done, as I did try it myself but ... well letâ??s just say it didnâ??t pan out.
Anyhow, the staff are very professional.
The customer service is brilliant.
Prices are great!
Made me feel very welcome.
Best of all the young fella did my watch straps on 3 watches A*
Thank you for a pleasant experience!
Highly recommended ð??¹
January 2018 by Joe Hamer
Tried to get my iPhone 6 battery replaced as was told it would take 30 mins but ended up taking 3 weeks as the front camera / ear piece was broken during the replacement, which seemed to take forever to get sorted, leaving me without a properly working phone. Very poor customer service with little communication when parts would be delivered, with me having to regularly contact the store to find out what was going on. Very disappointing as I could waited till late Jan to get the battery replaced at Apple for half the price! Would not recommend using this store.
