March 2024 by Dev
Was not pleasant at all. Staff were not helpful when another guest was harassing myself and my children. The bedding linen was dirty. I've made an official complaint.Rooms: Rooms were dirty with stains on the carpet and bedding.Safety: Was reported to staff that there were issues which were ignore by the night staff.Food & drinks: There is a restaurant but very small. Staff were rushed and not able to be there when things kept running out. Cutlery, glassware kept running out and staff kept running back and forth washing them and bringing them out.
March 2024 by sarah duffin
A pathetic evening meal choice of two pizzas. The reason given. Kitchen is too small. However they cooked and continued to cook full English breakfast in the morning. The hotel is very hard to access in a wheelchair. Too many tight spaces. The beds were like children's small. Asked for a double accessible. Given two tiny singles pushed together with single quilts. The carpet was stained with blood. The bathroom floor was very dirty. The shower head was obviously full of scale it was so slow and the on off button was broken.The bar was reception.Asked if we could eat in the restaurant with our take away. Was told. I will allow it because you're in a wheelchair.If you can't supply a decent evening choice then don't bother. But allow the space to be used.Rooms: Dirty. Tiny low beds.
February 2024 by beatrice spencer
Very basic but very clean. Clean room clean bed en suite clean bathroom. Plenty of hot water and clean white towels.
January 2024 by Google User
Fortunate to stay in a large family room. Clean, spacious, staff really friendly and helpful throughout. Can't fault for the price. Great on-site breakfast room also offering pizzas the rest of the time. Convenient location with free car park and main bus routes stopping right outside. Directly opposite a massive Sainsbury's.
January 2024 by P boyle
Great service by Roxanne. We arrived at night without a booking & Roxanne really looked after us. She couldnt have been nicer.
November 2023 by Golden star Youtubers
Cheap but my god it?s dirty!
October 2023 by Rick Bower
Very noisy, kids running around all night knocking on doors. Got a refund and found another hotel.
October 2023 by Darren Deeming
2008 I had a member of staff spy and me and wasn't compensated in anyway disgusting scared me for
August 2023 by Brian Philpotts
It is a clean, staff friendly breakfast brilliant. For us less than 5 minutes from the venue we had to attend a party so prefect.
July 2023 by simonI4501UE
Poor night sleep the hotel has families living in it approximately 4young children running around the corridors in the early hours of the morning, and some some kids were on the roof outside my window
July 2023 by tommy mcwilliams
Couldn't sleep. Full of refugees families, that just wander about the hotel all night, banging doors. Smell of cannabis coming in the window from room next to mine. Was so grateful that it was only one night I had booked. Staff were great, to be fair. Friendly and welcoming. If I had looked at past reviews, I would never have booked here.
July 2023 by Cole Welch
Staff very friendly and helpful. Rooms not airconditioned as site i saw it on said. Only reception/restaurant. Bed comfortable, no tissues in room. No facewashers. Soap dispensers difficult and come apart. Bathroom flloor corners not clean.Rooms: Rooms not airconditioned as site i saw it on said. Only reception/restaurant. Bed comfortable, no tissues in room. No facewashers. Soap dispensers difficult and come apart. Bathroom flloor corners not clean.Open wardrobe but no other drawers. Only one chair to sit at desk/table. No fridge.
July 2023 by X9122WAtommym
Just one night here, and I'm thankful for that. Any more than that, I might just have slept in my van. Don't know how many people were in the room next to me, but the door was opened and slammed shut almost every 10 minutes, all day and night. Seeing previous reviews, it seems to be a haven for immigrant families. Certainly be telling my boss to take this one off their list of places to stay. Do yourself a favour, and book somewhere else.
June 2023 by Sal A
Staff here are exceptional. Had no bad experience with any of them which I can't say the same for other branches (Perry Barr) they took the time to speak to me and my family and helped out where they could. Nothing was too much trouble. Breakfast is basic but amazing compared to breakfast boxes at other travelodges. Lovely view too. Great shops near by good transport . Sainsburys, aldi, greggs etc
June 2023 by squeeze3d
This is the 2nd time we've stayed here this month, whilst visiting family in the area. It looks like it's in the process of some updates - the carpets are all new etc. The room we had was a really large family room - it was clean and had plenty of towels and spare pillows, tea & coffee making facilities and a TV. The staff are a real credit though - after our first stay we were surprised they remembered us when we returned. They checked us in quickly, issued key cards and gave us advice as to where to park in the public carpark so the car was covered by the CCTV. When we came down for a drink in the evening, and again for breakfast the staff were helpful and attentive. Thank you Sophie, Roxy and Tracy, definitely recommend. ?
