March 2024 by Toseef Ahmed
Appalling service. The only thing guaranteed here is a long wait. Bank elsewhere...I know I will be.
February 2024 by Aida Bakar
Worst tsb branch ever stood for about an hour and a half waiting for the counter and only one person was dealing with the customers. Machine wasn?t working and all the staffs that were working was nowhere to be seen. To top it off a customer cut the line and a staff did nothing despite me telling her already.
December 2023 by Liton Ali
Its true, unfortunately this place has gone downhill badly , full of newbies unprofessional, be prepared to be patient if u have to use this branch,
December 2023 by Zulfiqar Ali
Very unorganized and slow. The staff look so demoralized and dead
September 2023 by Mahmud Sajjad
They never have any staff. Waited almost an hour in queue. Avoid
September 2023 by MD AZIZ_UR RAHMAN.
Fast and furious service ?? ?? ? ? ? ?
August 2023 by Aranjit Lochab
This bank does not have enough staff to cope with the amount of customers they have. Please be prepared for a very very long wait. You may need a packed lunch.
August 2023 by Mohammmed Miah
No staff, no good service provided, waited for a long period of time just to have a bank statement printed out. Rude staff as well
July 2023 by ansar mahmood
Very slow service
June 2023 by Naf B
This bank on has gone downhill. Why is there only 1 person on the counter while the q is out the door.
May 2023 by Osman Khan
Very good customer service from staff member Esther, she was friendly and helped solve all my issues.
April 2023 by Carlina Ibiza
Absolute trash bank. Visited on 11.03.23 @ 16:10 only to be told that they had stopped giving money bcs they had had alot of customers - never experiened that practice at any other bank before but Okay. returned 12.03.23 to be told they have a £50 limit on ppl who don't have debits cards - what??? So i have to wait a working week for the card and pin? Unacceptable!! Could only take out an excess of £50 if I ordered a card. Its my 16yr old acc so I don't really want him having a card but okay. Then told my child's acc was frozen bcs they freeze easy savers once the child hits 16, so I needed 2 forms of I.D to unfreeze. Well no1 informed me that the acc was frozen in a whole year so now I have to go back a 3rd time to unfreeze and attempt to withdraw cash. Sick to death of this place, I work full time I don't have time to be running to the bank everyday. Advisor suggested my 16yr could come to the bank by himself - she may allow her child to walk the streets with a wallet full of cash but mine will not. Closing the acc and moving on, u don't get this hassle with natwest and barclays.
April 2023 by Mo Ali
Very slow and poor service. I think the staff and management have changed but not for the better, new staff are very slow. Even with a long que waiting the staff want to have a chit chat with certain customers. 1 cashier with roughly 10 people in the que. Pathetic
January 2023 by Jalil Khawaja
Bank is an absolute joke no customer service waited a hour just to put money in account and their was no que
October 2022 by Saju Miah
It is a trash bank. Bad service. Useless workers. Lazy an do not do much. Good money they getting paid for little work.
