March 2024 by Mengqi Zhang
Bad service attitude, and a little bit racists
March 2024 by Amy Clark
Very disappointed. I went on Wednesdayto try and find a particular spray which I wanted and asked two members of staff which were stood next to each other, one of which on their phone. Made me feel embarrassed for asking as they were so rude. Won?t be coming back in a hurry for that type of service, I was made to feel I was being difficult or annoying for interrupting their conversation. Some serious customer services training needed.
February 2024 by J B
Couple of staff members were friendly but very dirty looks from most of the staff, one followed me around the store watching me as if I was going to steal something, making eye contact multiple times but just staring at me. No hello or thank you or smile from staff at till even though I did all of these to her. Not friendly place to shop at all based on most of the staff here.
February 2024 by Chelsea Louise
Wouldn?t bother. Come here for a shopping day, walking in no one greeted us, a group of staff standing there, walked past them wondering if they were gonna ask if we need help. They never did, they give us dirty looks and laughed. If it wasn?t for my sister I would of walked straight out
February 2024 by Josh Hull
I was served by Harriet today. Excellent customer service from her. She was incredibly polite, passionate and helpful in assisting me to select the perfect gifts for valentines ??.
February 2024 by Julie
Love that shop some things are a bit expensive
February 2024 by Rebecca Anslow
The staff in this shop are very helpful and friendly. They are approachable and will make sure you have what you want before you leave. Even if they do not sell the product you're looking for they will tell you where to get one!
January 2024 by Abu Rehan
Shinning
January 2024 by Kay Redmond
I usually have a good experience at Victoria's Secret but I walked in today and none of the workers approached me like usual saying if I needed any help just ask one of them. Not to worry...until they did it to everyone else. Except me. I then got "accidentally" bumped into,there was plenty of space to go around me, with no apology. I went to the cashier with my items and said hello and how is she, I got a blank stare and no communication. I ignored it and moved on. She then kept staring at me until I asked if everything was okay. She then rudely asked if I wanted a bag. The cashier then proceeded to not tell me the price of my items, or that the card machine was ready and she was just staring at me like I'm being dumb. I laughed and said my apologies I didn't know it was ready and she rolled her eyes at me. Then she shoved the tissue paper in there and shoved the bag in my face... I'm disgusted by the behaviour I've received today.
January 2024 by jas kaur
Today I sent my daughter to purchase a robe from the sale from this store. When she returned she told me the sales assistant did not give her a receipt because she was told the robe was non refundable as it is a sale item. Furthermore the item is damaged. It has discolouring and has holes along the sleeves as shown in the pictures attatched. To solve this, I called the store twice. Both attempts I was rudely cut off in the middle of conversation
December 2023 by Merce
Very nice store, well located and spacious, great quality products
December 2023 by tracey durkin
Sizes limited I bought gifts for my daughter , got home and , shop assistant had left the sercurity tags on , how do I get them off with out making the long journey back to the store
December 2023 by claire davies
On entering the store, I first noticed the large sized manikins? ,This is perfect to show ladies they sell plus sizes ! Great start to my experience?.So I entered the huge store where every thing is so tidy. I love how the items that are on display are in pull out draws underneath in SIZE order . VERY NICE !The amount of products on offer is delightful , something for everyones taste I'd say and again in the larger size range to.They have underwear to pyjamas, to perfumes to other smelleys and other branded items .Yash was a member of staff who helped me. I asked a few questions that i needed and she helpedbme . Yash was a Very bubbly and polite lady, really knew her stuff , a credit to the store .As I went round the store I was pulled in by this amazing stair case , that lead up stairs to more goodies and when coming down I felt like Cinder's going to the ball ?. Gorgeous it is .The staff on the till was lovely , they folded everything up and I left the store .I must say , this store is one of the best female stores I have been into .The layout, the amount of different styles available, the privateness, all well thought out.Well done guys .
November 2023 by Melissa Shaw
Just wish they did bras for big breasted woman. bigger woman like sexy and fancy underwear just as much as a slim woman
August 2023 by Annie Itsameee
So big with loads to choose from! Lots on offer lots of new items too. The shop is a bit warm as the aircon was broken but service was fab and really pleased with the size choices available as sometimes they only go to samll Cup size which is annoying
