January 2024 by Naz K
Nice place to mind your business, look through some books and have a hot cup of coffee
January 2024 by Arjun Bali
A wonderful range of books on various floors across many categories. The atmosphere is tranquil and quiet.
December 2023 by Andrew Fester
The feel of a small bookstore in terms of customer service and knowledge about the books, but with the choice and variety of the big chain
December 2023 by sarika Hirave
My daughter love this place. There are many good books here. Customer service is good too.
December 2023 by Tarasharda Iyer
Nice place to sit and read books... lovely atmosphere
December 2023 by Chris Merton
Great range of books, stairs not for the faint hearted.
December 2023 by Taan Kendall
Loved this store so much. I was very interested in the ancient history, as well as theology and philosophy sections, which really piqued my interest, they had so much just under these categories, it took me 40 minutes just to pick what I wanted. If I could've I would have gotten a lot of books. Even the board games and puzzles had me tossing up whether I wanted to spend a lot of money on getting all of them.
December 2023 by Caroline M
To be honest I only popped in to warm up as I was freezing cold, but the range of gorgeous gifts was amazing, I was expecting mostly books obviously but there was a large selection of games too!
November 2023 by Ryan Payne
Great bookshop, not much you cannot find here. Many floors to search.Helpful staff from my few experiences.Cafe upstairs is a nice touch.
November 2023 by Hassan Ismail
3 story building with cafe inside. Lots of selection and variety. Great store.
November 2023 by Gerard Clinton
Well stocked - good range of calendars, coffee shop on first floor
October 2023 by N Y
Bethany was very helpful and kind, she went above and beyond to find a book I was searching for everywhere! I will visit the store again as I had a wonderful experience. Please send my endless gratitude to Bethany??
October 2023 by David Grimmett
Brilliant book shop in Birmingham. Lots of subjects including manga, graphic novels and lots more. Over 4 floors including a very nice coffee shop. Games, puzzles and collectables at reasonable prices. Staff are very friendly and ultra helpful.
September 2023 by Juanita Williams
Until I read the other reviews I don't think I appreciated this store as much as I should. It is easy to access, the two staff who served me were really helpful and very pleasant. I could buy the book cheaper online but I enjoyed having a browse through it first and it was enjoyable walking through looking at other sections.
September 2023 by Eve Rua
This is the largest branch of Waterstones that I have visited. It is very close to New Street station. There is a lift between floors. As well as a large selection of books, there is a big range of puzzles, games and gifts. There is also a café. Really enjoyed a browse around here.
