March 2024 by Robert Hadley
Scott was very helpful when I called about a repair to one of my Nikon lenses. One of the many reasons to use a proper photo video retailer.Along with excellent product knowledge and competitive prices for equipment WEX staff are a pleasure to deal with.
March 2024 by Samraj Samra
Ryley was a big help in all the question?s I had, brilliant customer service! Will definitely come back to this store!
March 2024 by KEVIN BLAKE
The Manager, Ryley, and Scott were all absolutely brilliant. Super service and knowledge. Gave a great fair price for trade in and gave me a nice cup of coffee while I was waiting and browsing. Dealt with them before and nice to see the consistency of service. Thank you. See you again.
March 2024 by Owen Trowers
Staff are so welcoming and helpful I was like a kid in a sweet shop. I was only meant to be in there 20mins and I was in there for over an hour and £400 lighter after purchasing a sigma 16mm f1.4 e mount lens. Great experience can't wait to go back ?
March 2024 by Sunny K
Shockingly bad customer service! I visited this store earlier today and there were six members of staff present (four on the shop floor chatting, one at the till and one at the back having a sandwich) not one of them acknowledged me as a customer, nobody made eye contact and nobody said a simple hello. I was the only customer in store. I stood at the front desk for a good 30 seconds and the member of staff in front of me did not look up once, he then called his colleague to come over to serve on the till next to him. I found this behaviour very unprofessional and extremely rude. My enquiry was not dealt with properly and I left the store very disappointed. Next time, I would happily drive further out to one of their competitor stores. Absolutely shocking. I will never step foot here again and I will not recommend this store to anyone.
March 2024 by Amanda A
Good experience? sales Ryley Morton are very nice
March 2024 by Luke Lewin
I visited Wex Birmingham last year wanting to look at some compact full frame cameras from Sony. I was met by Marcin who took the time to show me some of the Sony cameras and lenses, and after discussing what I was looking for (compact, manual controls, large aperture prime lenses) he thought the Fujifilm system would suit me better. Marcin patiently took the time to show me lots of different lenses on the Fuji bodies and was generally incredibly helpful. I since bought an X-T5 plus some used lenses from Wex and am loving it!
March 2024 by jalal ilbegi
Ryley provided a great experience and very good explanation of what I wanted to know about camera would love to come back.So thank you Ryley
March 2024 by Runming Liu
Pop in today and purchase the FUJI XT5. Jake is legend. He gave me the red shutter cap( no matter what it called) as the gift.
March 2024 by Rizwan ?doctoRIZ? Yakub
Specifically naming Ryley - personal touch goes a long way. Really appreciated his time and help. Thank you my friend. Until next time.
March 2024 by Joe Tubb
Came in to ask some questions and Scott was very knowledgeable and helped answer them free of charge.
March 2024 by Karun Antony
Damian was incredibly friendly and helpful in assisting me with a camera and lens issue I was having. Will be coming back if I make another silly mistake again :D
March 2024 by Mike Stephenson
Great service from Scott at this branch. Wanted a specific lens and advise and was all completed and product purchased before 9:15.Great location and range of products. Will be coking back for another camera this year for sure.Great stuff Scott
March 2024 by George Pearson
Trade my camera gear in at the Wex Birmingham store and would highly recommend their service. Scott was efficient, professional, and was a pleasure to do business with. Will definitely be returning for future purchases.
March 2024 by Steven Dunton
Excellent service from Harjeev & Adele. I had a complicated purchase involving returns, part ex and Sony trade in offers. Was all sorted out with a friendly chat and I left with an amazing lens at a great price. 5 star service and a worthwhile 3 hour round trip. Highly recommended!
