October 2023 by aschi
despite being extremely overpriced they generally have a good range of products, there are things they don?t restock quickly or at all despite being popular & which you?d require multiple of and i wouldn?t buy them unless they have deals like 3 for 2 etc due to the priceitems on sale are never in the correct place, they?re mixed with similar or the same products from different companies (why are WH Smith original products more expensive than alternatives in the same store)used to go in after using the inpost 24/7 locker outside the store however it?s been moved inside. defeats the purpose of being 24/7 access if the store closes at 5-6, especially for people like myself stopping on the way after a day of work or school and are physically unable to get there any earlier, or if you just happen to be in the area and it?s too early/late for them to be openonly giving two stars because they have a wide variety of products and is still located pretty close to the bullring so it?s not too much of a walk from the bus stops near moor street station
June 2023 by spenny1000
Tiny bit over priced and there wasn't many goal setting journals for men but apart from that EVERYTHING else was good
April 2023 by Stephen Evans
Great place - always get what I go in for and staff are friendly
January 2023 by Raxso P
Unhappy with the service. This is the second time I've been to this store and last time too. The girl over the counter never smiles. My order took too long to find. I eventually had to point it out. Gentleman was apologetic so that's why I'm giving it 1 star.
November 2022 by Solaiman Marrakchi
James always pleasure to see and give me a great service
October 2022 by supermullers
Excellent store. Friendly staff.Loads of magazines. Loved the fact they stock Record Collector. Just like the glory days of the late 80's and High Street.Too many self serve tills but that';s the modern way sadly.
August 2022 by Richard Murrey
Slightly busy but that's to be expected being within the 2nd city of the country
December 2021 by JB
Use to get all my binders and calendars from here doing University. Highly recommend, the quality and prices are great.
July 2021 by Paris S
James and his colleague working the Sunday shift on 16/05/21 went above and beyond to ensure I was looked after in my visit. Found my book and purchased it! :)
February 2020 by Aaron S.
A fairly nice WHSmith branch following the new store look/layout on Union Street in Birmingham city centre, close to the Bullring and House of Fraser. They had a balanced/decent selection of to-go beverages, stationary and a small book selection. A tad overpriced and small compared to other branches in large city centres, but still not a bad WHSmith location! 3*
July 2019 by Gill Shaw
Went to buy a card. Ohh my goodness, there's no pattern whatsoever of where each section is.
July 2019 by Fahad Idrees
Awesome place for people who are into reading and can easily get stationaries
July 2019 by Christopher Frances
There's a handy post office here.
July 2019 by Andy Smith
To be fair I walked straight in, found exactly what I needed and then was served speedily by a helpful and efficient assistant. But the store just feels a little sad. This whole area of Birmingham needs a revamp.
July 2019 by David Millan
Despite its recent refit, the shop looked dark and gloomy inside. I needed some help but assistants seemed to prefer to leave the running of the shop to the self service tills.