January 2024 by Julia Nelson
Popped in today to return a Christmas present that didn't fit. The receipt was in date, so an easy return. Super friendly staff and an easy transaction. Thank you :-)
January 2024 by Adam K
Absolutely not the best service was promised to us about refund on clothes where Debra the manager lied to us she changed the tone when we got there never shop there again Absolutely bad service
January 2024 by Steven Hughes
Fantastic service from Deb todayWent above and beyond to help me pick the right outfit and nothing was to much trouble. Great range to pick from and a very clean store. Deb made my shopping experience very enjoyable and I will definitely be visiting again!!
August 2023 by Sonya Jordan
It?s always a nice shopping experience for me when I go in here. Pleasant staff who are always happy to help with sizing and style - especially the jeans as I find this a bit of a mind field but my hubby always walks out with a smart pair!Got a nice shirt for a present the other day and the manager even held it up from a distance with some trousers a similar colour to the ones I think it?ll be worn with to help me make my choice - lovely!
December 2022 by Sammy Smithurst
Amazing shop, very clean and tidy. Staff wad very helpful
October 2022 by Paul Wain
I have shopped here several times and have only nice things to say. Today I was served by a lovely young lady who was very helpful and not only just to me but other customers in the store, one who couldn't find the size in jeans that he wanted, so she contacted another store to check if those jeans were in stock, which they were and she had them reserved for that customer to collect in store which appeared well received. Having checked my receipt it appears that her name is Debra. I recommend this store to anyone.
September 2022 by Preston Gallagher
Went in to the store to get some clothes as it is one of my favorite brands and i have a long time loyalty with them. Only to be served hastily, most of the staff were helpful and went out of their way to help, however the older lady's attitude is a major turn off. Not welcoming at all plus didnt seem to co-operate with the other staff, i noticed her taking one of the staff and giving them a roasting at the back for putting a wrong discount by mistake totally uncalled for. 5stars for the clothes, one for the service because of the incidents noticed.
August 2022 by Antoni Gregou
Went in to the store to get some clothes as it is one of my favorite brands and i have a long time loyalty with them. Only to be served hastily, most of the staff were helpful and went out of their way to help, however the older lady's attitude is a major turn off. Not welcoming at all plus didnt seem to co-operate with the other staff, i noticed her taking one of the staff and giving them a roasting at the back for putting a wrong discount by mistake totally uncalled for. 5stars for the clothes, one for the service because of the incidents noticed.
April 2022 by Jacob Paul
Went in to the store to get some clothes as it is one of my favorite brands and i have a long time loyalty with them. Only to be served hastily, most of the staff were helpful and went out of their way to help, however the older lady's attitude is a major turn off. Not welcoming at all plus didnt seem to co-operate with the other staff, i noticed her taking one of the staff and giving them a roasting at the back for putting a wrong discount by mistake totally uncalled for. 5stars for the clothes, one for the service because of the incidents noticed.
February 2022 by Lee Armstrong
Very helpful, great clothes, pity the sizes are not to clever, XXL is really a large, well that's what I'm saying lol, lovely little place and the staff are spot on
March 2021 by Joanne Hunter
Nice little shop, reasonably priced and the two guys working there were really nice, the shop floor assistant asked if I was ok or needed any help with anything and the guy serving behind the till was also very friendly and gave me advice on aftershaves, I would definitely come again :)
March 2021 by Olivia Whitehouse
Be very careful when purchasing items from here!. Make sure you check the receipts carefully as they'll staple together exchange label receipts only for every individual item bought and then a total amount receipt on the top so you don't notice! And you will not be allowed a cash refund, only exchange!! Very sneaky!!
March 2021 by Arthur James
Staff are always so courteous and helpful every time I visit. Will be returning again next time I need clothes ?
September 2020 by Mason !!
I went to merry Hill and found a fantastic shop for jeans, tee shirts, coats etc and must say it was a brilliant experienceYoung guy called Liam served me and ive gotta say this company is blessed with people like Liam,, very helpful, no hard sell and a genuinely nice guy. I left the store feeling really valued .. Beautiful atmosphere ..... Next time I'm up merry Hill and need a few bits this is the place.Liam, thankyou so much for your help......Jack & Jones works because people like you make a differenceLiam.... Thanx again
