February 2024 by J90 Jhny
Went to merry hill store with my brother today. To get a heart charm with a goat pic.. Helen was brilliant was so helpful n great customer service 10/10 but there was another lady called Olivia come across rude and asked was we gay which was a ridiculous comment as my brother stated it was a gift for he?s mrs.. lol n yes Olivia we do think high of our selfs shame u don?t think much of urself.. thank u Helen great job ??
February 2024 by Ben Smith
Went into the store with my son for my wife?s birthday present and we were to say the least clueless, we were politely greeted Helen and she was was fantastic interacted with my son and helped us with all the order she was very patient and very mush a credited to Pandora thank you for your help Helen
February 2024 by Benjamin Bryan
Brought a bracelet the sales rep was outstanding with service, no pressure, no sales tactics and even gave us the best deals to go with bracelet.(Can't remember her name she was mixed race but if you know her or see her she was great)
December 2023 by Marg Green
Staff helpful and pleasant love this place
November 2023 by Courtney Sheldon
Danielle was so sweet , and warm welcoming, she comes across so funny but so helpful when me and my Girlfriend were looking for a new promise ring. We were only there to look for the time being but she went through everything thoroughly and answered any questions we had. We will definitely be back soon to purchase the rings, and we would love to be served by Danielle again! She is a credit to the company and deserves a raise!
November 2023 by Immy W
AMAZING SERVICE! So kind and friendly! Danielle was so welcoming and accommodating! She was extremely helpful and funny. We will defiantly be coming back! :))
November 2023 by hooplemott
Served today by Tamina.Extremely pleasant and polite, very good knowledge of the product and extremely helpful.I hadn't got a clue when it came to bracelets, she helped me through the process in a very professional way.Thank you!
November 2023 by Marie Rhodes-Brown
Had to return some earrings today in store. I tried last week but only had the gift receipt. Lovely, genuinely friendly young lady served us today , other staff member not so friendly on last visit.
October 2023 by Roderick Chance Smith
Very nice stuff collected by my wife Dawn Smith.
October 2023 by Elliott Penn-Ashman
Meghan was brilliant.She was very friendly and very patient while I was making my decision. My girlfriend will be very happy!
September 2023 by Ella Grace
Visited Pandora today to buy a new charm, the lady that served me Danielle was amazing. we had a cute and long conversation, and she very kindly cleaned my bracelet and charms for me. amazing service, and amazing lady! thank you so much for making my day
September 2023 by Sue Lennon
Bought a bracelet and 2 charms on Friday but due to arthritis in my hands was unable to close the clasp so had to return to store. Went thru various options but struggled with them all. Aimee then produced the Moments Open Bangle which is perfect as the charms are secured by a ball which is so easy, just screw it on, no strength needed. Thank you so much for your patience Aimee, Pandora are lucky to have you on their team
September 2023 by Sue Watson
Salesperson was lovely and really helpful. The store is clean and bright. Got what I wanted, it was wrapped beautifully ready to present to a special friend
July 2023 by Samantha Nicholls
Excellent shop great customer service.Well recommended for Charms ????
June 2023 by Zad K
Came in a few days ago and the staff members sakina and nas were ext really polite, friendly and helpful. Great service from these two !!! :)