March 2024 by David Haigh
Friendly, helpful service with a smile!
March 2024 by Layla Ahmed
Very helpful team and professional especially Imran and Raj.Thank you very much Imran for doing the eye test for Layla.
March 2024 by MrLenonn
Well I was happy with the the optician, professional and friendly service. Helped me get through the eye test smoothly. Other member of stuff who ordered my glasses for me was also ok just a little advice for him to speak a bit louder and more clearly. All in all positive experience, the only thing that was negative was the price of additional 3D eye scan, your competitors do it for a fracture of your price you should think of reducing it, and as money was paid for the scan service, possibly give a copy of the scan to the customer. It would be much appreciated.
March 2024 by Brandon Michael
Because they are very good
February 2024 by M Zaheer
Very friendly staff. Optician was fantastic and also explained the OCT test in great detail. Took her time and it never felt rushed. Excellent service.
February 2024 by Abbey Khalifa
Ver good service good knowledgeable opticians reception guy was very good he helped me with everything I?ll use boot?s opticians again thank you!!!
February 2024 by Am Kaur
Lovely from start to finish. All staff professional, helpful. Would go again. Appointment not rushed, questions answered and support given in regards to glasses needed.
January 2024 by Vincent Aneke
From the moment I walked into the office right to my session with the optician, the reception, the attention and the assessment of my eyes I got was outstanding. I was so impressed. Keep it up guys. You are good.
November 2023 by Kumel Haydar Nasari (HAMZA788.TV)
Excellent service quality customer serviceThe Optician Dr very Professional ExcellentJob. God bless him
November 2023 by Anushka Xaavier
They had good service. Lovely Staff who were very helpful. I would very much recommend it.
October 2022 by Hawsar Karimi
I recently had my eyes tested at radford road branch. The service was incredible. The staff made me feel so comfortable and the equipment was advanced. I would highly recommend to all family and friends
October 2022 by Nafeesa Ali
Brilliant service, nice pleasant staff. Optician very good, and equipment up to date. I felt in very good hands. The store was very clean. The service that I received at Boots was 5 star and I have recommended this store to all of my family members. I would say the service that I received here was much better the Specsavers.
October 2022 by Joanne Burch
I've swapped branches today as I've had enough now. Today was the last straw, leaving me sitting outside the branch for 20-mins because no one had arrived to open up, so I ended up going home. They scheduled me in for 9.10am and I turned up at 9.05am. I at least expect the shop to be open. They are always running late. Their excuse "so-and-so lives in Birmingham and got stuck in traffic" - well set off earlier then unless you've not worked out yet where you live!!!! They said "we're here now so you can pop in today anytime" - as if I've got no work to do and just saunter around waiting for the shops to open! This is after they prescribed me the wrong lens this time and a previously-wasted trip. The last time I had my eyes checked, the optometrist was late, toddled in in a mini skirt and 4-inch heels more interested in her hair than my eyes - no apology. Late again because of traffic. The place is run badly and with a lack of care. Forgot to give me my prescription on paper last time so I emailed them for it and got an email back saying "here you go Miss Burke" :-) Read the screen love. It's not hard. My name is not Burke. And either no one rings you back or two people ring you back about the same thing. It's very amateurish. Also, getting parked is nigh-on impossible. I've decided to go to the one at Central Six instead.
October 2022 by Jo Burch
Invariably late opening up the shop first thing (sitting in the car for 20 mins while someone opens up) or the optometrist is late turning up / behind schedule meaning I am late getting back to my work. Ordered me long distance instead of reading/laptop glasses so sent them back and reordered. No idea how that happened as I?ve been with them for a few years. Just find them tardy and a bit out of their depth at this branch.
October 2022 by Madara Your Moms Got Aid Uchiha
The staff there were very helpful really help me on finding what I needed. Great to see staff there that are passionate about making sure that customers leave the store happy
