January 2024 by Abul Kasem
Went there at 7.35 - 7.40pm tonight, doors open, went inside to order as was told "we are closed". Now I know that's not right ?????. Was so hungry......
December 2023 by Fariha Abedin
Went with the plant-based whopper, tasted amazing as always. The customer service was outstanding, overall I was so pleased with the service.
December 2023 by Abdullah Al Mamun
Very bad manner of customer service. The stuff was very rude.Today I have asked her about my food. I just tell her how long it should take. She was very rude manner with me.i was totally upset.
December 2023 by Navya Ann babu
The lady at the front counter was so rude when enquired about the order. She didn't even acknowledge the customer and when enquired she said they hadn't got the order placed online. Then she found the receipt on the machine and just went straight back in without saying anything. That was rude and unprofessional.
December 2023 by Pranav Varma
Delicious food, Welcoming team members and clean dinning area. Makes a perfect place to hangout with friends.
December 2023 by Jerrin Kunjumon
What a Joke. I am unsure how this place has been approved for hygiene. Cov city council must be much relaxed to the rules and regulations. Guys seriously? PLEASE THINK BEFORE ORDERING FROM THIS PLACE.
December 2023 by Kerry Cox
Absolutely awful place. How is this getting past the health inspectors? Please don't use the toilets here if you intend to eat... if you are close by and hungry, walk down the the London Burger trailer or the Jacket Potato stand.. both are immaculately clean and serve fresh food with friendly service!!!
December 2023 by Vanessa-Jayne Eady
The tills were down so couldn't order. **Unless** you downloaded the app first... so went to an independent burger van close by. Lovely burger there, cheaper and speedy, friendly service!! ??
November 2023 by Josie Skipsey
Long wait!, food was cold and dry, never any Fanta drink when we come, manager that was on today was useless, kept starting orders forgetting stuff, I witnessed 4 while I was at the counter, other staff were good and pick up the pieces but it was chaos, rubbish bins full, tables dirty, needs sorting..
November 2023 by Stephanie Ritchie
Horrendous customer service. Ordered almost £60 of food for delivery, only for half of it to be missing on arrival. Due to no answer on the phone we took what had arrived back only to be greeted by the worst customer service ever from their "assistant manager." He told us it wasn't their problem that the food hadn't arrived, that they had given the driver 2 bags (we received 2 bags but took it all back in 1 for ease) therefore it "definitely wasn't their fault." So they are either lying or just delusional. Refused to do anything to help, wouldn't refund, wouldn't remake the food and wouldn't give us any way of contacting anyone else for support. Let our feelings be known before leaving only to be met with a sarcastic "you're welcome." Your assistant manager needs some serious training if he can't handle a Friday evening and the problems that come with a busier service. It may have cost us £60 but it certainly wouldn't cost you £60 to replace it! Will never, ever order from there again.And yes, when *your* delivery partner doesn't deliver *your* food to a paying customer, it is very much your problem to sort!!
November 2023 by Jessica Roberts
such brilliant customer service! 10/10 food all perfect. I have never had a bad visit here!
October 2023 by Amar T
Very dirty, disgusting place. There were literally flies everywhere and rubbish was littered all over the place. The Fanta was completely flat as well. Definitely would not advise coming here.
October 2023 by Joshua Barley
Toilets are disgusting,toilet paper and urine all over the floor and smelly.Restaurant itself very untidy and messy.Food wise, burger was missing salad and drinks are vending warm.Staff were nice and helpful and replaced burger and drink.
October 2023 by Paul Gannon
What a joke. Could not use Google pay, no sprite as the machine would not work, no coffee, no trays, took 13 minutes to get our order, toilets were disgusting and looked like a druggies den. What a fall from grace. Used to say BK were better than McDonalds but this place needs bulldozing.
October 2023 by Jack Roberts
Took a full 20 minutes to give order. Place only had about 7 people inside !Local drug addicts in to use the facilities while serving staff ensured their friends got served as a priority.Avoid.
