March 2021 by Roisin M
Horrible horrible service by a staff member named Terijo. She forced me to have my daughters ears pierced with expensive earrings, we was manipulated and deceived. When she pierced my daughters ears she was forceful despite my daughter screaming her head off. Terijo forced the piercing on her. She told me to hold her down and not to worry about her crying. It was so uncomfortable. The piercing was also not level. When I called the shop a few days before, the manager said they can offer a dual piercing and its best to book for it. I did originally go in to book but Terijo seemed so desperate to pierce my daughter, she said there won?t be 2 staff members in for a while to dual pierce, which was a lie! My daughter now will not enter that store when that particular staff member is there. I will have to formally complain when shops reopen and take this further.
October 2020 by Lawrence Hill
Been 12 months since visited this shop. Plenty of choice but didn't have what we wanted
February 2019 by Loraine H
I love going into Claires mainly for earrings & hair accessories. I always find the staff friendly & helpful & there is always a large choice of items & special offers
December 2018 by Anthony Cockerill
Helpful staff
July 2018 by Andy Rogers
Well stocked, but small and cramped. Ideal for a nine year old girl.
January 2018 by Arran Gill
Really cool things such as jojo siwa and cat ears or fake glasses ear pearcing and lots of cool accessories all the staff are kind and helpful and always ask if we having a good do love that store
My name is Simran 9 years old and wote all of this myself and remember Claire's is the good way to shop
October 2017 by VTS Automotive
Trying to get my daughters is ears pierced visited store two or three occasions always told to go to the other store because the was no one there to do the ear piercing ...we went to sapphire jewellers in Coventry and I did it straight away !!
October 2017 by james mclellan
Very very poor, all the time I was in there the young sales assistant did not ask if I needed help and had her phone stuck to her ear ð???!! Very bad manners
September 2017 by Angela Bello
I went Claire's in West Orchads I bought something but was to big so ask refund then ladie who work said before you buy it try it but how do expect me try when its with labelled and then she said these I need some manors and she also say don't need she u need stuff it in my face so ruuuuuuuuuuuuuuuudddddddddddddeeeeeeeee she was blond by the way.
May 2017 by Eesha Ibrar
it is an amazing shop that is full wit ever thing a girl desires. Also, i think the geek glasses are super cute, i'm going to buy the today.
