January 2024 by Crystal Save
I came to the store today to buy a bike, and a lovely technician named Zeyd served me to the limits. I am very pleased by his service, definitely recommend this store ?
January 2024 by Braydon Boling
Michael French is the best employee you have he went above and beyond to help me today employee of the month material
January 2024 by Lee Mehmet
I was shopping for a new underlayer for my wife, but was drawn to the bike section due to their sale. I was assisted by Zeyd. To say the service was perfect wouldn't do it justice. Zeyd and his manager (didnt catch her name) were very knowledgable and extremely approachable. They both are a perfect of how retailing should be done. The store was also spotless and had tonnes of variety. The rest of the staff were equally well presented and welcoming. Will definitely use this store again for my sporting needs!
December 2023 by Max B
Small selection, main issue is being stuck with an overzealous £100 parking charge for having a wheel on the line at an edge space bothering no one. Then it took 30 mins to leave the car park because a match was on. It's useful to see things in person but I'll never visit in person again, they don't have much stock and it's a potentially costly visit!
December 2023 by Bryony Chamberlain
I hate writing bad reviews but I?m so so annoyed, we made an effort to drive 35 minutes to the store literally just for jodpurs and riding boots for both our daughters and then we ended up getting some cycling shorts for our son. We left and got home and luckily checked our receipt to find we had been charged £25 for a hat we had not bought! If we hadn?t checked the receipt (we add it to their list to make sure Christmas is fair) we never would have known we had been overcharged. We called and we had no choice but to drive all the way back to be refunded, so far 2 hours out of our day back and forth to decathlon. While we were there we had ordered a second pair of jodpurs as they didn?t have 2 pairs in the same size (we have twins) and they arrived today THE WRONG SIZE!!! We found we are only allowed to send them back if we pay the return fee or if we drive back over to exchange them despite it not being our fault the wrong size arrived. Another hour and another tank of fuel. I am furious and will never ever shop here again. Incomplete staff and a totally unsympathetic customer service system.
December 2023 by hAcKeR
Very good store, the staff are helpful and friendly.I also bought a camping lamp about 6 months ago and it still works perfectly!
November 2023 by Chris Dinu
A bit short staffed but otherwise helpful, polite and respectful staff.
November 2023 by pete jones
Staff very helpful I went in for a inner tube for my bike and I was not sure what size it was I told them the model and straight away they told me so I will be going again also I asked about service for my bike and the prices they gave me were the best I have been quoted so very very happy
September 2023 by Kayn Richards
Hi, is there any chance I could try out any of the bikes in store? I've not been there before and I was just wondering if that would be possible. Not renting, I mean like just taking it off the rack and sitting on it? Bit of a waste of tike but just to get the feel of the bike.
September 2023 by Abdullah Dabbagh
Very helpful staff, Zeyd helped me with everything regarding my bike purchase.Definitely recommend this store
September 2023 by ahmad asghar
Very Good customer service highly recommended specially thanks to Zeyd technician who helped me on the spot with my son?s bike
August 2023 by Charanjeet Singh
Hi today i repaired my electric bicycle form decathlon really zeyd is very good and polite person he really help me every time and repaired my bicycle in very short time thanks zeyd brother.
August 2023 by Nicolae Birhoata
Zeyd is very friendly and helpful answering to all my questions give explanation to every little detail and he also helping us to take the best decision in buying the bike that my son Kevin wishes for long time.Thank you much appreciated ?
August 2023 by Sophie Chen
It?s my second time visiting the store and wanted a bike. Zeyd helped me with my decision to order a Triban road bike and he is so helpful. Since I have no experience in the road bike, he told me how to ride on it. I asked Zeyd millions of questions, and he solved them very patently. Quite satisfied with this shopping.
August 2023 by Ghazanfar Khan
Mike is the bestest sales person I have ever met. I am totally satisfied. He explained everything very well and in details in order to make my decision easy. Must say that he has guts so must be a manager because he knows how to convince the client.