November 2023 by Ali Abdulla
Yesterday I was attending the Ee stores in Coventry I was very well received by Brother Tony and I hope they all get more experience from him He was fully competent in his work I was very happy to see people like him working there
October 2023 by Saffee Haider Syed
Very friendly staff. Helped me get a new phone, transfer data. Added NHS discount.
September 2023 by Sreeganesh K
Switched from Lebara to EE months back from here as they assured me they had the best network coverage in UK.But I'm not happy with the network as I don't get signal where I work in gaydon.Also, I wasn't able to get network in Coventry and make calls for around 3 days in the past 90 days. I visited this place for help and it took them 30 minutes to notice me, they replaced my SIM with a new one. ignored me for another 30 minutes and then asked me to wait for few days to get network.I don't want to give a 1 star review as some of the staff members did try to help and I feel the issue is with EE and not necessarily this location.
September 2023 by Peter Dawson
The attitude of the senior person was not going to gain him friends among customers who only wanted a problem solving
August 2023 by Fern0 101
Cant understand why people have left good reviews here. Visited the store a few weeks ago as my phone is broken, wanted to check whether it was covered under a warrantee. When arriving i asked could I please talk to someone as my phone is broken, the 1 staff ember says No we don't do that here. I explained that I was just wanting to check if it was under warrantee. He proceeded to be rude to me acting like I just ruined his day. Then eventually I told him the phone currently isn't under my name. He was extremely rude amd just told me to go away. Basically extremely rude and unhelpful service.
August 2023 by Faith W
My auntie had her phone stolen that day so we went into EE, We was served by Clifford. His attitude towards other staff was appalling. There was a new girl that was there and was really helpful and he came and took over, he was stood over her the whole time and you could see this made her uncomfortable. He was moaning to us saying he was actually supposed to be going home but instead he has to help us out. He showed no sympathy towards my auntie and was rushing the whole thing. He then ended up charging her more than what was originally stated. We then told him we think he?s rude and that he treated the new girl wrong and he just laughed it off. I really hope that girl is okay and I really think higher management need to observe the staff in that shop. Would not return.
June 2023 by Sheetal Lodhia
This store is full of cheaters . I came on Saturday 24th June in the afternoon to inquire about sim only service . I was sold £16 a month for £25gb and made me sign everything however when I went home I looked at contract properly it said £21 a month . So I came to store again after couple of hours and the person named Tony who sold me this contract and store manager Adil was there . Store manager is extremely rude and unhelpful and definitely do not deserve to handle this store . They didn?t admit their mistake and I had to get police involve . I am still in the process of breaking contract and situation not resolved. Do not come here .
June 2023 by Richie Willis Machingura
Absolutely apauling service, they made me wait for over 35 minutes in the store just to pick up a phone that had been processed without even helping me and telling me to seat down cause they were busy but I could clearly see some of them seating and chatting. To make it worse I had a crying 2 year 9ld with me. I was very disappointed with the service
June 2023 by A A
Absolute liars, told me i could chose the colour of my galaxy watch with my phone which is not true, the lady serving me had no clue what she was doing, manager was rude and not helping her.Took over 3 hours and still didnt transfer everything.This is why people order online!!!
June 2023 by Mary Shaw
Very helpful and informed staff. Honest about what they could do to help. Thank you.
May 2023 by Vivienne Bird
Complete waste of time , started by telling a tale comparing me with his wife a put down for woman , then told us to go and fix it from home or ask younger members in the family who will be quicker (ageist) he did not speak very good English so could not pick up every word .Arrived home fixed it in 5 mins good old YouTube. I suggest maybe try that 1st.
May 2023 by Benji Watkinson
Staff are unhelpful and can't support with anything. They don't talk to you with respect and the manager is even worse. Contacted customer support and they informed me that the store could help me with the issue I had! Wouldn't recommend to anyone to visit
April 2023 by Shaho Omari
It's one of the worst places I've ever been. Their customer service was really poor. They were really rude. I just asked them for a blank SIM card, and they asked for my ID, and after the ID, they asked me in a really rude way for passport and driving licence, and I told them that the only thing I have with me is my ID, and they told me in a horrible way go out.
April 2023 by shirzas rahimi
The worst place you can go here. The most rude and ignorant people are in this place. Their service is only superficial. Most of them are animals. I am really sorry that they have such staff. They have the dirtiest staff.?????
April 2023 by mafzie leo
worst network ever, its a nightmare for those who buy it thinking it?d be the fastest internet. hope i could give it no star review.
