December 2023 by shanti l
Excellent service today, called to book regarding ear piercing and very friendly lady on the phone, went into store and had a lovely girl called Josephine do my piercings, so friendly and polite, thanks for a great service.
December 2023 by Azra Hussain
Excellent service - polite and attentive sales person at Coventry Branch
October 2023 by Michelle Bateman
Really expensive and staff not terribly helpful
October 2023 by Mai
I ordered earrings from this shop (through delivery), and they are beautiful! Only £40 and they are beautiful. They came within not even a week and were so easy to get on. They have a beautiful colour and glow to them, and we're a lot more pigmented than I expected, definitely ordering from here for my earrings more often!
October 2023 by Roy Matthews
Good knowledge of jewelry.very helpful.
September 2023 by Anuja Velladurai
I bought two bangles last month and returned both the bangles in the same parcel. But warehouse received only one bangles which is impossible. I have raised ticket CS2325891 to find out on 29th Aug and till waiting for the response. Can't believe this, I have lost £ 120 because of this mess. I will not trust H Samuel online service again.
September 2023 by Simone Groves
Jo served us today and I must say she is a fab member of staff. I broke my engagement ring and she went above and beyond to sort out my insurance claim. Massive thank you
August 2023 by Tanush Chheda
The staff is really welcoming and deals with everyone quite nicely, they have good collections in every category they offer.
July 2023 by dr stanley
2 weeks ago I asked to reduce the bracelet from the watch. The man who served me was very unfriendly and unhelpful.He looked like 'I work there as a punishment'.
June 2023 by Elisse McCann
Beautiful shop staff were very helpful
June 2023 by Shannon Heighton
Went to drop some items in for cleaning, the two members of staff, Chloè and Emma were amazing and made the process smooth and efficient. 100% recommend
June 2023 by adam davies
Looking for a new watch for myself. Still can't decide between the red arrows special edition or a bulova.
April 2023 by Marcus Deakin
I went in to buy my mum a birthday present , the assistants I think there names were Jo and kavi were very helpful and knowledgeable , would recommend H Samuel to anyone
March 2023 by Paul Briscoe
Fantastic friendly staff.Very helpful and friendly.Definitely will be going back.
February 2023 by M B
Beautiful Store Staff excellent went to buy a watch for dad's birthday ? they were super helpful ? Thank You so much. Been using this store 35 years fantastic .
