February 2024 by Anne Barker
I visited Halfords today because my tyre was going flat and I couldn?t get the cap off myself to put air in the tyre, Carl greeted me, he was happy and friendly, he explained what the technician would do, I went to get a coffee, when I returned Carl was busy with other customers, he shared a lot of polite banter with other customers, Carl was very friendly and we shared banter. An excellent visit today Thank you ?
November 2023 by Aleksandra Rutkowska
Halfords is one big scam. 11 days ago, I had an appointment to change three tyres of the same brand (I changed one a few wks ago here). everything was paid online, and I even paid for a fast service to get it sorted right away. The first time, it turned out that they didn't have the tyres I ordered. No solution, the only thing I heard was "no tyres have been ordered mate", I contacted the customer service, the appointment was postponed for 7 days later. I called twice during the week to make sure they had the tyres ordered, I was assured that I shouldn't worry, everything will be done by Saturday, and guess what? The same situation, no tyres have been ordered. I was sent away empty-handed. Customer service assured me that they will investigate and contact me with a solution within a maximum of 48 hours. Today is the 4th day after the second appointment. I have no money, I have no tyres, I lost almost 2 weeks waiting, I lost 2 working days and I still have no solution. HEAR ME OUT : AVOID this company, it is one big scam. Where customer service says after 2 weeks of waiting, " Don't worry, they will update you." and I don't want an update, I want a solution!
November 2023 by Google user
Disgusting customer service. The staff did not carry out the scheduled tire replacement, I was sent back 3 times despite booking an appointment online. I do not recommend this place to anyone.!!!!!
November 2023 by Katka Dobosz
Disgusting customer service. The staff did not carry out the scheduled tire replacement, I was sent back 3 times despite booking an appointment online. I do not recommend this place to anyone.!!!!!
October 2023 by Laura Stanicka
Levi helped me putting in my order today he helped me choose all the best things for my new bike and I couldn't be more grateful for the friendly and professional service provided 10/10
September 2023 by Fiona Dunne
Have just had car battery fitted. Was able to walk in, no booking required. Really simple. Really impressed with service. Would recommend..
September 2023 by James
I placed an order online for click and collect. I got a email stating it was ready so went to pick up. After about 5 mins of someone going to collect they returned with the wrong product. Then another 5 mins another wrong product. Turns out they don?t have the kit I needed and even though stock still showed online for me to order another one they don?t have it. It was a complete wasted journey and staff are useless.
September 2023 by James Edgar
I placed an order online for click and collect. I got a email stating it was ready so went to pick up. After about 5 mins of someone going to collect they returned with the wrong product. Then another 5 mins another wrong product. Turns out they don?t have the kit I needed and even though stock still showed online for me to order another one they don?t have it. It was a complete wasted journey and staff are useless.
August 2023 by Stephen Mayfield
Used click and collect. It would have been quicker to get the items and join the queue. Only two members of staff, who were very helpful, but not including having to queue - as expected, it took longer than it should have done. Our items didnt appear to have been picked and ready for collection, if they were the staff couldnt find them, and we had to take them ourselves from the store stock. However very happy with what we purchased.
August 2023 by Antonia Mimi
I bought a battery from there less then 2 years ago and it drained 4 times, i went to the mecanic to see if it was my car the issue and it wasn't and tge store manager didn't wanted to give me another battery on the garantee. I had to spend my money and time on mecanic and on another battery because of them. They are full of lies
July 2023 by dennis cheverall
HelloHow can I give this receipt to accounts deptWith a zero total ?Product Code Product Qty Total742454 ECHR FRNT PDS 101221219 1 £21.99VAT Amount £3.67Total £0.00Cash £0.00Total: £0.00Transaction Number: *********Till: 002Coventry (762)36 Foleshill Road, WarkwickshireCoventry, CV1 4NU
July 2023 by S Singh
Got my Skoda Octavia serviced and mot here about 6 months or so ago . I was a little surprised when they called just after an hour to say they're finished. Last few weeks I noticed I had to replace oil a lot and then leak got worse day by day. Got a mechanic to come out and fix it and he told me the sump plug had not been put back properly after last oil change. I will never go back here again, if engine had failed I would have been at huge loss. They are not professional.
July 2023 by Natalie Hill
Kept waiting along with others due to the store having less staff than is reasonable even when run on a shoestring budget! This is always the same whether visiting the rugby or Foleshill store and at any time of day it seems.Its a shame as it blights mine and a lot of others experiences with this company.Customer service Is without doubt Halfords biggest failing overall by far!
July 2023 by Samantha Roux
I can not credit ?LEVI? from bike repairs enough! He was absolutely brilliant helping me today.Just the previous day, I had collected a very badly built stunt bmx bike from ?Evans Cycling? in Leamington Spa, and I took it to Halfords Coventry store in desperation to be made safe for my child. LEVI literally made? my child?s birthday and went above and beyond to help me by fixing everything that had been done wrong. He is a credit to the store and I will always shop here for bikes from now, on because of him.Thankyou
June 2023 by Warren Stephen
Visited this store 28th June @ 11:10am. I was helped by a lovely gent called Bernard. Very helpful helping me buy products,. Thank you. Your an asset to Halfords! Also thank you for the large box too.
