October 2023 by Malrs586
Not a very nice experience. A male indian cashier was absolutely unhelpful and rude when asked for assistance. Why working with public if you have got no patience and manners?
August 2023 by ???????? ??????
??????After taking from my account the cash money, and the stuff gave me the cash because I needed the cash money from my account.I had been followed by very strange people. Seems like these people has a chance to get correct information about customers and to my mind they get information from the present branch too, I think the bank stuff or in general the bank system aren't secure enough , so the fraud ppl can get information about customers and the all details directly from the branches. Otherwise I wouldn't be followed by ppl. After taking cash, some strange ppl came into the house asking for parcels. The police officers should work in the branches. It is not safe at all in the branches. Yesterday, two men came into my house and saying to us:- " I lost my iPhone and google map showing that iPhone in your hous"My housemates didnt let them in our house. And after a while tone of these men told to my housemates-": I ready to pay you £50 you to let me into your house just to search my iPhone in your house"So these ppl was still concerning about the cash money that I took from HSBC branch in your area.I think HSBC bank and other banks of UK needs to have security inside and do not let any chance to frauds ppl to enter after customers. Or the bank HSBC needs to make a small office for ppl who would like to hav cash not from cash machine. I do not trust to this branch anymore and I do not think that it is secure.???????????
July 2023 by Myrtle 19
Absolutely the worst customer service I have ever experienced in a bank they take forever to do one thing no one knows anything and it takes three Casheres to deal with one thing
May 2022 by Gotti Eduardo
useless bank if you want your money that you use to feed your kids and the money you work all your life for to be stoped and probably never to see one penny go and have an account to hsbc
February 2022 by Aquallis Plumbing Ltd
Visited today and I tried to deposit money into my sister account. The member of staff ( middle age,blonde hair),told me I couldn't do it as it was not my account. How come in the past few months other lady?s was taking deposits this way! She was very rude and sarcastic. Moving my business and personal account to another bank after this morning.
January 2022 by Nikolo Dragaevi
I asked for a mortgage and got fly kicked in the head. I am now 14k in debt from medical bills.
December 2021 by Joe Marren
HSBC ARE UTERLY USELESS. MUST BE THE WORST CUSTOMER SERVICEAND BEEN WITH THEM FOR 50 YEARS BUT NOW TAKING MY ACCOUNTSELSEWHERE
July 2021 by daniel breen
Wanted to make a withdrawal and they wouldn't give me my money over the counter. They wanted me to fill out forms even though I had i.d. and my bank card and then started asking me why I needed the money. They couldn't release funds without me telling them why I needed the 1,000. Couldn't be arsed with the attitude. Gonna close my account.I transferred the amount into my Lloyds account and walked into Lloyds and had no problem whatsoever.
July 2021 by Tabitha Greaves (TABS)
The staff r lovely, but the bank itself is awful. I've been with them over 25years & always had a basic savings account, but now they've retained all debit cards from the savings account & the ones they hav'nt have been told to destroy them. With this virus & Xmas, they have told me to apply for a current account which will take a few weeks. I can't even pay my bills because I did it with my debit card. It must be awful for the elderly. Discussing.
July 2021 by Aiden Davis
I qued for 45 mins. This was only because HSBC took away debit cards from savings accounts and gave me a paper book. Nobody there to open a current account to get debit card. 2 people serving. Rubbish bank.
July 2021 by Michael Glew
Counter staff are excellent, but are expected to deal with time consuming problems which customers bring to them. This creates queueing. Such time consuming issues should be dealt with by a third counter or one of the offices around the corner.
September 2020 by Rila Mountain
This branch is always closed so it might as well stop working altogether. The working hours are a joke. Whenever I have to go to HSBC I always have to go to the city centre because this branch is closed. Closed on weekends and during weekdays 9-ish till 3:30, I've never been in this branch even though i've lived in the area for 4 years
July 2020 by Will
Closes at 3:30, ridiculous
August 2019 by will sayers
Closes at 3:30, ridiculous
August 2019 by saeedur rahman
It's a lovely place for having a great meal really satifying
