March 2024 by Amanda Harrison
Love Starbucks coffee from Broadgate. Even when they get it wrong which is not often, they make it right whenever possible. Staff are polite, friendly, considerate and patient.Dietary restrictions: Love the oat milk. Always awesome in coffee. Best in my opinion though they do have all the alternatives
March 2024 by Chris Kekly
I was very desperate to get to the toilet the door was open was refused entry before I had the chance to ask the manager of the day jay. Henceforth I will not be returning to the premises again and I was a £100 a week
March 2024 by Tahir Khan
Surely wonderful coffee but busy in
March 2024 by Kondwani Munthali
Great coffew as usual. Great
February 2024 by Clarence Burrows
Worst coffee or let me call it what it was...worst hot milk because that all was in my cup... threw away 3/4 of it and really was looking forward to it as well?
February 2024 by Shawn Almeida
The food they serve is stale and they cheat you on purchases. I was charged double the amount for 2 croissants. Wouldn't recommend this outlet.
February 2024 by Alun Cunnington
I have never waited so long for a coffee, it?s cost me an extra £5 in parking! Definitely won?t be back to this branch
January 2024 by Tarasharda Iyer
Lovely place to go and chill. You can even study there if you want to !
January 2024 by Hennie
very busy because the rain but still quick service with a smile :)
December 2023 by callie brooks
Had bought a mobile order and was sat doing some work, didn?t have the exact order that I had ordered on the app but I understand and it was okay. Then needed the toilet however you need a number which is on the receipt. Unfortunately because I had ordered through the mobile app they refused to let me go to the toilet and publicly announced it to the room. I was so embarrassed that I left. It was a younger man with tattoos, who repeatedly embarrassed me I won?t ever be coming to this starbucks was a horrible experience.
December 2023 by Ravindi Rajaratne
Ordered a hot chocolate and a green tea lemonade with some muffins and a wrap. First issue was the hot chocolate was cold and both of the drinks tasted like it had some kind of soap or dishwashing liquid in it. I approached the barista and stated my issue. He immediately said sorry and remade the drinks but however as i said it tasted like chemicals and soap he turned to his other barista and started calling me names and laugh. (I cant remember the names of them but both of them were tall, girl had long black hair) I was utterly disgusted by the behavior and attitude of the staff! However the new drinks were rather horrible than the previous ones! And the hot chocolate cup had mocha all over the outer side of the cup. Threw both of the drinks in to the bin after taking a sip. Miss the old starbucks staff and its service!
December 2023 by Mohsen Karami
More than 10 times I ordered medium cappuccino with cake, every single time I have to tell them please give me a fork, I don?t why nobody teach them or they don?t think how we can eat a piece of cake without fork?? Do they eat a cake with their hands???? I?m really upset of this kind of basic things. At least learn from
November 2023 by The Elephant King
Here is what I love about this place for example you can fall in love meet new people and thr staff are friendly as fun and everyone is friendly it takes away from the dark stuff going on in the world
November 2023 by Dylan Miah
I have been to this Starbucks probably more than 40 times now because I love Starbucks and I go to university in Coventry but I can say wholeheartedly that this is consistently the worst Starbucks I have been to. If you get a drink with syrup in it, it will always be almost completely flavourless. Just hot milk. If you get coffee, it's not uncommon for it to be burnt. I have never had these issues consistently at any other Starbucks. I could forgive every so often getting a bland or overbrewed drink but it is 9/10 times a massive disappointment. Today was the straw that broke the camel's back after first getting a mocha with extra pumps of mocha that tasted like almost nothing and then later getting a hazelnut crunch hot chocolate that genuinely was indistinguishable from plain milk. I am just so disappointed and unsatisfied almost every time I order from here.
October 2023 by Laura Gellatly
Jay was very friendly, efficient and went out of his way to make me feel satisfied with the service. Will definately visit again. Thankyou!
