March 2024 by Tigs W
Today I went to the Superdrug on market way Coventry and all the staff were so lovely apart from one! Hannah on the Till was so so rude she rolled her eyes at me when I told her I forgot my Superdrug card and had to use my email address to access it. She made me feel like I was an inconvenience to her and she was just so rude to me. She belittled me and scoffed at me whenever I asked her anything. All I wanted to do was use my Superdrug card and my student discount at checkout and she made me feel like I was just bothering her. I definitely won?t be shopping here again after the way Hannah treated me! Horrible lady!
February 2024 by Charlotte Partridge
Yesterday I purchased two flannels from your Leamington store at 15:53. One was pink and one was turquoise.Today I decided I wanted to return these as they were larger than what I wanted them to be.I took them into Coventry Market Way and picked up my click and collect order.I then asked to return them and explained why.You?re colleague on the till said this was fine. She then told me that the two flannels on the receipt were both the same colour.I explained that the lady on the till yesterday must of scanned them wrong.She then proceeded to tell me that for stock purposes she needed to have the correct colours.I told her this wasn?t my fault that her colleague had been lazy and scanned the incorrect colour.She explained that again she needed the correct stock.She then also said that as a good will gesture she would return them this time.I said that I only bought them yesterday and it wasn?t my fault that they were scanned incorrectly.She then told me because they weren?t even purchased at her store she couldn?t check the cctv.We went round like this for a little while longer. I don?t think it?s acceptable to argue with a customer, and especially not in this circumstance.I am absolutely shocked that I have made to feel like I, the customer, have done something wrong in this situation.Clare who served me was rude, unapologetic and abrasive.I have worked in shops and customer facing roles for 17 years, and cannot believe someone would treat me this way over the colour of a flannel.Surely she could adjust her stock levels to the correct colour after completing the return, instead of making out she would be having to check cctv if it was her store - over the colour of a £2 flannel.I have never known anything like it and will think twice about ever entering that store again and will instead use the Lower Precient one where I am not made to feel like something on the bottom of someone?s shoe.
January 2024 by Raviteja Chowdary Kotari
Best Perfume Collection!
January 2024 by Michael Smith
I went and got my product which was cheaper than the competition paid the nice lady at the till and will shop there again.
December 2023 by Sunimal Wijenayake
Great deals
December 2023 by funmi yusuf
Epic customer service
December 2023 by Kelechi Orji
Excellent customer service.
October 2023 by Sonia P
Very nice place to shop and lots of choices to make there plenty of make up and hair and beauty products inside the store to buy it also has a beauty shop section.
July 2023 by Alison Afanou
Staff were helpful and friendly- I was in and out in 2 minutes.
June 2023 by Jessie25
Brilliant place with lots of bargains.
June 2023 by Anna25
Brilliant place with lots of bargains.
May 2023 by G V
Went in yesterday afternoon.Helpful cashier, went that extra Mile discussing products and helping picks perfumes and fragrances.
February 2023 by Sudhakar M D
Right pharmacy at right place. Often with mic and match offers.
January 2023 by Kevin Bird
Great selection of stuff. Staff very helpful
December 2022 by Natalie Moore
We go there because of the amount of variety and sometimes the prices are good but I find that there's no price clearly displayed and although there were 3 shop assistants only 1 was on the till which led to the queue becoming over 5 people long as we had to fill in details for a superdrug card
