December 2023 by Len Gibbs
Just your normal tesco very busy now
November 2023 by Paul Bates
What is the point in having a dedicated self checkout for those shopping with trolleys and then letting anyone with only a few items use these tills instead of the basket till area? The trolley section was established because of how busy the basket area is. Ridiculous
November 2023 by Bilal Waheed
Massive area but no much variety
November 2023 by Brown Tommy
I bought so many things and carelessly dropped a box of egg near the cashier this afternoon. Literally I think I should pay for the cleaning and the egg. However, the server in the cashier take another new one for me and said it?s ok. Thanks for their warm service! Really touched.
November 2023 by K D
No customer toilet. One comes to expect a customer toilet with a big supermarket brand.-4* just for that. 1* given for the helpful security guard and one of the chaps in the trolley checkout area. (In fact for his customer service, I?d give 10 stars? but I?m still giving only 1 star for no toilet!).There is a single toilet outside of the shopping centre, but it was closed at 1900hrs.Thankfully - ? Costa was open and has toilets in operation. Big up Costa.It?s the first time I had been here. The entrance is a little confusing in the dark, the exit not much better, you need Google Maps to navigate around the place. I recommend clearer signage - it?s worse when regulars get frustrated behind when you?re trying to find your way around, I saw it happen with a few drivers.
October 2023 by Kazki Fairman
Often, meal deals all sold out (particularly in the evenings onwards), and also often no baskets so I have to use a trolley or struggle to carry everything with my hands. Queues also very long they need more checkouts.
October 2023 by Gillian Griffiths
We just do our shopping and then pay and go home
September 2023 by K Star
Terrible customer service first the assistant cancels my transaction at the self checkout because I had a coupon that wouldn?t scan. I went to customer services to ask them to help with the coupon that was valid for 15 mins only and the south Asian lady with glasses and ponytail tells me I have to wait until the voucher expires to use and just stood there looking at the voucher passing time for 15 mins my voucher expired and she did nothing and I had to put the items back. Rubbish customer service from both my interactions with the staff there would not come to this tesco again
August 2023 by Joe Mars
They reduced their hours for the entire month of August and didn't update their website! I couldn't even do my weekly shop for my family. Despicable
August 2023 by Elliot Strong
Reduced hours and stopped people entering 5 minutes before the reduced hours too. Closing time is 9:55.
August 2023 by Michelle Short
I visited the store early on Saturday( 29th ) morning?was welcomed with a smile & hello from the lady working on the flowers ( can?t remember her name )Her service was first class offering to wrap my flowers & nothing was to much trouble ?I left a very happy customer ?
July 2023 by Karen Lewis
I love shopping here. Great variety, free and easy. A mix of locals and students from around the world. I have shopped in this store ever since it was built. Canley is my neighbourhood. Nice people live in canley. The staff cant do enough for everyone.
June 2023 by Sebastian Laursen
Fix the self checkout contactless payment!!! Serious issue that can leave people without money after trying to pay at TescoTLDR; Be ready to come out of the store with empty pockets and an empty shopping bag.After scanning all the groceries I proceeded to pay via Apple Pay and the RMS terminal displayed an issue that contactless payment cannot be processed right now, 30+ £ were subtracted from my bank account, after few attempt trying to pay with card I had few more unsuccessful transactions and in result I have over 100£ in pending status that I can?t access till 8 days after the transaction.So why was there no warning before, that contactless payment is not working? What if I was paying with my last 30£ and in result I wouldn?t be able to get food?I reached out to customer service and they were just as unhelpful as it gets. After asking them to help me make sure that the unsuccessful transactions are unclaimed by the merchant they just shrugged and repeated the same phrase each time "it?s not possible, it could not charge more than once etc" showing that they did not listen when I explained to them that the register is broken and I tried paying a few times?In my opinion a horrible mistake by Tesco. When it comes to payments and money everything should be working perfectly and kept under a tight control which it certainly isn?t in tesco.
May 2023 by behzad dehghani
Great place to find groceries.
May 2023 by Adil W
Should offer halal products considering there is an ethnically diverse university next to it.