December 2023 by Robert McGovern
Recently purchased a psvr2 headset ( for a Christmas present), I was told by a member of staff that it had been cleaned, after opening it on Christmas morning I was quite disgusted to find the previous owners EARWAX still present in the earbuds! ?.Also the USB charge cable is missingNot good for something that cost £440.Thanks CEX.
December 2023 by Jon Northall
I would give 5 stars as this is a very good shop but nowadays with other outlets you need to shop around. Some games are priced quite near the new price from other retailers, just have a look and shop around. Mostly I buy horror blu rays and it's a way to get some quite rare movies for a good price. Always worth a look inside and see what there is
December 2023 by The happy loner
Good place to get things but they often make you come out of character if something don't work and as soon as you raise your voice you're instantly listened to which shouldn't be the case. Remember the customer is always right. I wouldn't suggest selling anything to them though unless you're desperate because years ago they broke my PS4 HDMI Port then blamed me and said they couldn't take it. I'd advise you to go to Rob on the market for your games, nice guy, he's independent and he's cheaper. I clearly understand the 24 month return policy but this is often not honoured
December 2023 by Hamza Noorani
Very upset and disappointed. Customer service is no good and felt disrespected by rude staff member.
November 2023 by Shauna
Probably the best Cex store around very helpful staff.
October 2023 by Amy Billingham
Brought myself a watch from here, wasn't working as was given wrong charger but person the day after sorted it out for me no problems ?
October 2023 by dianaandreea bacelan
I bought a forta horizon 4 for xbox one and it didn't work, I spent £12 on it for nothing
October 2023 by The Great Nickardo
Friendly staff & a good stock too ??
October 2023 by Richard hunter
Staff are always helpful and have good knowledge
September 2023 by sugarkats
Quite spacious, large amount of PS4 and Xbox 360 games, a decent but smallish selection of DS and 3DS games, and a small section of switch games.Prices for computer parts are usually great, while prices for games vary from below to above market value. Lots of DS Lite and some 3DS consoles available, as well as lots of Switches. Very small selection of older consoles and games such as GBA.I have personally never had a negative experience with staff.
August 2023 by SOULKEEPAH
Sold me a 64gb phone, marked as 128gb phone at a higher price, had to travel all the way back to swap it and 5 days to refund the difference.
August 2023 by Rebecca Cornaby
We recently traded in some dvds and xbox games online. We dropped them off and we were called on Friday saying some items had been damaged but they offered us a price and we accepted that said it would be processed that day. On Monday we get a phone call to say the price has dropped again, even though we accepted the first offer and there was nothing we could do about it. I would definitely recommend looking elsewhere to sell items before going here.
August 2023 by Adam.in.DY2
Always try to Rob you.. its a grade A.. next day its a B.. don't bother with them sell private
August 2023 by Marian Vasii
Friensly staff and easy to deal out
June 2023 by Tarja Williams
Got everything you need, gadgets and games. Not a place for me. I just get dragged in there
