Pharmacies in Dudley, West Midlands

“Very good. Enquired about slight hearing loss. Was seen within 5 minutes by Jav who gave me a examination of both ears. Very informative and awaiting further info after finding an issue. Thanks.”

“Very helpful staff. Quick service and very polite. I had tried other chemists and have never been given such good service . So don't go any where else again”

“Such a relief nominating this pharmacy. It was nightmare with Murrays pharmacy.This pharamcy answered the phone and made medicine ready to be collected as it should be .Thanks”

“My husband and I had our Covid vaccines at Milan Chemist Netherton this weekend. The staff were lovely, very friendly and provided great customer care. Their handling of the Covid vaccines and appointments was super.Ibrahim, did a fantastic job, providing excellant care. He was very thorough, knowledgable and professional in his role as pharmacist and Covid vaccine provider.I can only say thankyou for such excellant service and care.”

“Brilliant experience. Welcomed by a very pleasant receptionist. The optician came to ask me to come into his room Then proceeded to start tests explaining what he was doing and why all the time. I have never had such a thorough eye test all with up to date equipment. Other than reading the letters at the beginning all other tests were done by instruments. Lady helping me to choose lenses I needed and explaining the benefits of different ones. The receptionist who took a photo so my husband could see how his frames looked.as he couldn't see without his glasses.”

“I must say, staff very knowledgeable and friendly and well stocked. Last time I drove round looking for prescribed ear drops and after 9 places, came here and they had them. Staff very knowledgeable and happy to advise, served quickly.”

“After reading some of the ridiculous reviews left by people on here Who seem to just wish to complain, I have to say my family and I have used this pharmacy for years and never ever had any issues with any of the staff or getting medication, the ladies in this pharmacy have been a god send they pull out all the stops to help you, they are always happy and pleasant which is a rare thing these days and which is even more amazing to see when some customers are so ignorant and rude and demanding, they are here to help us without asking for anything in return,so people really need to show more appreciation to them and stop this nonsensical winning .”

“I have been using this pharmacy for several year's now, yes they are generally very busy and sometimes items are out of stock.However this is not the fault of the pharmacy, stock supplies are an issue across the world and not just here, how many times have we all been to big name supermarket's and found little or low stock of items, they are busy due to the amount of people who CHOOSE to use this pharmacy, look at the volume of items / prescriptions they are or have processed, the shelves behind the staff counter are over flowing with white bags waiting to collected.The pharmacist and other member's of staff have always been polite, helpful and professional to me, when I go to the pharmacy I greet them politely, ask how are you ( they are human and may have good or unfortunate things going on in their life ), our pain or illness is not their fault, they are there to help us, the pharmacist has immense knowledge of medication and treatments, far greater than the GP (doctor), if you ask nicely and adopt a good attitude people are far more likely to respond the same way and help you.it is also worth noting Doctors are currently taking up to 7 -10 days to process a repeat prescription, it used to take 1-2 days and be ready to collect from the pharmacy, also when the prescription from the doctors / surgery is sent to the pharmacy sometimes they have to order items and when they get their delivery then check the order they find some items they have ordered we not delivered due to no available stock, so when they said we are expecting your items in a day or two this is not their fault it didn't arrive, it's frustrating for them too, they have to deal with the upset customer.The medication I need is for an injury that has left me in pain for the rest of my life, there is no cure / remedy or operation to fix the situation, the medication helps reduce the pain but doesn't take the pain away, it's with me 24 hours a day every day.Me complaining or being moody, depressed won't make it better, it would only make me and everyone around me miserable, I CHOOSE to be happy and ignore the pain as much as possible, I focus my mind on the good people and things in my life, a smile or a hug from my children, make them laugh and laugh with them.You can change your life and that of the others around you by simply asking yourself before you speak or take action, I am I being considerate or kind to the other person, you are more likely to receive a better response, making your own experience and the other persons a happier one, better day and better life for everyone.Many thanks to everyone at the pharmacy for helping me, it's greatly appreciated.Wishing everyone who reads this a fantastic day.Dean.”

“This pharmacy is a much better place change of staff who smile & don't look as if they don't want to be there .Very friendly & efficient credit to them”

“This is a very busy pharmacy! Sometimes there is a wait! So be mindful of that when goin! Many times my prescription is ready but occasionally I do have to wait but the staff are very helpful ? never waited more than the time given! X”

“I don't visit this pharmacy often but Everytime I have been they are polite staff and hard working. I have witnessed customers being rude to staff several times.”