August 2023 by Stella Sarfo
Perfect
April 2023 by Anita Patel
Not used this post office in a while. I wanted to send my old passport by recorded delivery. Really got pressured to use the Royal Mail special tracked delivery. Kept tellling me if it gets lost not his fault. I dont trust the post office and clearly his on commision. I wont use again. I think from previous reviews this post office needs investigating. Very poor service. I've got everything crossed my passport gets to the passport office.
October 2022 by fet bubah
Very unprofessional and disorganised, speaking different language to each other behind till and laughing at customers. Will send a complaint to the head office
July 2022 by monday blues
Support your local businesses
July 2022 by Chakswari 101
Always under staffed, always a long queue, go there to post a letter and you end up wasting 30 mins of your day.
May 2022 by Azad Khan
Post office staff who wears glasses black/white doesn?t have manners how to talk to customers he needs to attend customer service course
January 2022 by lifeis abook
Staff are Very helpful
December 2021 by leyla bechtle
The customer service offered by one of the employees at this location was awful. I asked for a specific 1st class tracked service for an envelope that I needed to send, knowing there are several services online on the Royal Mail website that would match my requirements and knowing the prices also. The employee immediately offered a special delivery service at £7 plus to me stating this would be more secure. I declined originally and explained there were some services that I had seen online that were more on the £4 mark that were tracked and guaranteed to arrive in 24 hours. He then stated there was a tracked service for £3+ but this could take 2/3 days and was signed for. I asked whether they did not provide the same services as the website did and he would not answer my question straight, finally said if I wanted something that was online to buy it there and then pop into branch. Then after I gave in and said to process the special delivery price he just stood there doing nothing for a while, until I asked him to process it again as I was in a hurry. He blamed me for the delay and then proceeded to print the service finally.Are they not meant to sell the same stuff as the online service but in branch? Are employees on commission? I could not buy online as I do not have a printer and the option to print in store was not available, else I would have done that.This is not the first time an employee from that branch has upsold services or charged more for a service, and I just find it absolutely disgusting that they are allowed to continue with this behaviour.I will definitely avoid using this branch for anything I need in future.
December 2021 by Ashley Knight
Male staff with dark hair and glasses verbally made me feel small In front of other customers after messing up he decided to put the blame on his customer with accusations and rude comments need to be sacked and rehire people who know how to do there job absolutely disgusting behaviour
November 2021 by Ashley & Sumit K
Male staff with dark hair and glasses verbally made me feel small In front of other customers after messing up he decided to put the blame on his customer with accusations and rude comments need to be sacked and rehire people who know how to do there job absolutely disgusting behaviour
October 2021 by Nancy Alebon
Rude staff and lose your post avoid avoid avoid
July 2021 by A K
This is the worst post office. Staff are so rude and unfriendly. I wouldn't use them wouldn't recommend.
January 2021 by 223 229 Bilston Rocket Lad
Well Organised Polite, Helpful Staff very quick tooCannot fault it
December 2020 by Emmanuel Udeh
I receive professional service anytime I go there.
December 2020 by natalie daly
Felt very comfortable as all the rules & safety measures are in place to protect customers & the staff, face masks have to be worn & We have to stand meter apart in the queues !! Would highly recommended
