December 2023 by Dan Tomei
Bought a Head Padel racket at a great price. Really happy with the product and service, would highly recommend. Thanks, will be using Racketworld again.
August 2023 by T Ashraf
Bought a Wilson burn 100ls. Came wonderfully packaged within 2 days royal mail, free delivery. Excellent price also. Phoned with queries previously and extremely knowledgeable staff answered all my questions.
August 2023 by Karolina Grasela
I bought two racquets for my husband and me via decathlon. Only one arrived and after 3 months fighting for a refund I give up. I will not buy from them anything even if they are the last shop on the face of the earth. It?s a Terrible experience to deal with them, no responses, asking same questions again, requesting a photo of the box after 4 months from shipping. Absolutely ridiculous
June 2023 by Ahmad Sanei
Bought a Wilson racket from them. It developed a fault at the handle whilst still in warranty. Returned it for inspection and they refused to send it to Wilson, claiming that there are chips on the body of the racket and hence the broken handle is because of wear and tear. Explained that the chips on the head happens in the very first month (I fell playing on an asphalt public court) and the handle went off 7 months later and these cannot possibly be related. They ignored the explanation and still refused to send the racket to Wilson.Not much of a point dealing with a middle man tbh if they inject their personal opinion over their contractual obligations.
April 2023 by Khalid Ahmad
Very helpful and friendly staff. Got a good deal
January 2023 by George Hill
Ordered squash balls and were perfect thanks
September 2022 by Yaro
Good selection of equipment and friendly staff. Recommend?
August 2022 by Ollie Aston
I went here and there is so much space and there is so little of rackets in there for the space they got. I went there and they said they had everything but they don?t even have clothing?s or some of the most popular rackets. So spacious but nothing in there. Don?t go there no point!
August 2022 by Sébastien SÉGA
I bought a racket and it was defective. Racketworld refuse to refund me or replace it. They say they can inspect the racket but I have to pay for shipping cost. Poor customer service
July 2022 by LCJ LCJ
Do not buy from them. I ordered and received 2 Prince Rebel squash rackets in late May. Received them in early June and both rackets looked OK. I used one to start playing on June 22 and by July 12 barely 2 plus weeks later, the racket broke for no reason. I am a 65 yo social squash player and not a hard hitter. The racket looked brand new but it lasted less than 3 weeks of light use. When I approached Racketworld for a refund or replacement, they were not satisfied with my 2 pictures showing the cracked racket. They said they needed the broken racket back to get the serial no to show to Prince. I sent them back the original order confirmation which would have all the details including the serial no but that's not good enough. Naturally I would have thrown the cracked racket into a bin where it belonged!My daughter bought the same racket from them a year ago and the same thing happened to one of her rackets in less than a few months. It's either Prince has manufacturing quality control issue or Racketworld is selling faked goods. Last time I am buying from them.
March 2022 by Sai ders
? friendly staff ? quick tipping ??
January 2022 by Nab1uk
Bumped into Andy Murray there buying his rackets
January 2022 by Tim Marshall
Very helpful and knowledgeable..
January 2022 by Nab1 uk
Bumped into Andy Murray there buying his rackets
March 2021 by Wayne Hinton
Absolutely fantastic service and advice, highly highly recommened. Staff are very knowledgeable and friendly an absolute pleasure.One very happy customer who will be retuning time and time again.
