March 2024 by Jasmin Lal
Both occasions i?ve been here i?ve had 2 members of staff with stinking attitudes.First time was a couple months ago i popped in to get my key cut and he tells me it?ll be a few minutes and I said i?ll have a wonder around Tescos. About 30 minutes and a full shop later, I come back to see him feet up with headphones in. I ask if my key was done and he hurrily got up, told me he got ?really busy? and did my key straight away what a joke ?2nd time I came to ask if they could repair my silver anklet (which is jewellery) because a piece had fallen out but could easily be glued back in. I asked the man and he said i?ll be honest there?s no way I can fix that! I asked is it possible you can pop some glue in there or would you recommend me to melt it down and make a new anklet? He goes you tell me love we?re not a jewellers, yet there?s a ?we repair watches and jewellery? sign? No respect in the way he spoke to me and the fact I was happy to pay for him to glue it together because they have stronger glue just tells me he couldn?t be bothered . Not going to bother coming back now even if it?s local to me
February 2024 by Martin B
Sorted my watch strap in 5 seconds
December 2023 by Abi
Life savers!!! Timpson in the Dudley Tesco managed to fix my car key and a spare for £120 bargain. Especially when VW was charging £300. The man was superb so helpful and couldn?t do enough, can?t remember his name he supports wolves and drives a Vw himself too lol.
December 2023 by Shaquille Matshiya
I came here with a phone screen that doesn?t even function. I left with a fully functioning screen that not only looks as if I just brought it but the screen is more true to colour
October 2023 by Mick Packwood
I challenged these guys to repair both soles on my wife?s 8yr old favourite holiday sandals - should have gone in the bin really, but Raj said it could be done - and he did!! Absolute top job guys..thanks. Helpful, knowledgeable and friendly. Happy wife is a happy life!! ?
October 2023 by Mircea Andrei
Bad attitude bad service from bald British guy received. Will never go there
September 2023 by Den ny
Drove there by looking at the opening hours, closes at 6pm. I arrived at 4:30 and no one was there, I asked around and tesco staff told me to watch for a tiny clock on the desk, I found it, at 4:30 they went on a break til 5pm, it was written to wait for a 10% discount. I was with my baby, I couldn't stand there waiting for unusual break hours, I went walking in tesco, come back exactly at 5, the guy told me a very big price for a key blade/body replacement and he said I won't get any discount at all, he said no way and was very rude and not helpful.
September 2023 by Justyna Brzeska
Nice to have Timpson at my local Tesco :) Been there a few times and I'm honestly surprised with the negative reviews as my experience was far from poor. Always friendly, fast and effective.My wedding shoes were fixed whilst I did my shopping this afternoon - Thank you so much! :)
July 2023 by David Underhill
My experience over 12 months is not good! Car key replacement Rubbish!! Watch battery replacement Rubbish!! Dry cleaning Rubbish!!!
May 2023 by Cihodari Ionut
( Seller was an Englishman without hair on his head )It was the worst experience in my life, Ineeded to choose a cream for maintenance, I have no knowledge in this field And I needed some advice, at which I saw how incompetent the seller was, honestly he has 0 knowledge in the one he does, I have also been to other stores, but the sellers were always kind and tried to help me, here I was left to choose by myself, in the end I left and I will never return. I do not recommend to anyone
January 2023 by tabitha thomas
I took my son's blazer to be dry cleaned...When I got home I took the plastic from around it, and, I have to say the quality of what they have done is way below par from I have previously experienced. I'm extremely disappointed and will have to consider taking my dry cleaning elsewhere if the quality remains the same.
October 2022 by roger attwell
Raj was lovely, he did all he could to help and gave some great advice. He's very friendly and approachable. Cheers Raj
May 2022 by Syed Anas Gilani
Absolutely ridiculous customer service and extortionate prices. Charged 5£ for a watch back pop on and then gave me all the change 5£ in 50p coins when asked can i pay by card they refused by saying it has gone through surely it could have been cancelled.Avoid!
March 2022 by shokat nawaz
My wife went to Timpson in Swan shopping centre Birmingham told them to change the battery on the car key fob the guy couldn't even open the fob to put the battery in so i went to my local car spare part shop got it done in 5 minutes.
January 2022 by Jono Cleary
Two experience?s of Timpsons in Tesco superstore not impressed, first occasion I brought a replacement strap for my watch within 4 months it split, well we can sell you a new one, no thanks the one that split was expensive enough.Second visit I wanted a key cut, sorry sir I don?t do blanks for that key, it?s specialised. I then went to Rapid shoe repair and key cutting in Dudley town centre, no problem I?ll cut that in a few minutes.Just because Timpsons is a franchise doesn?t make them good at what they do. Shop around first.