January 2024 by Martin
Really rude member of staff on till. I asked if I could redeem my bp me points but refused because I had already said I was paying by card! Complained to bp head office who credited points straight away. This garage although in a prime spot has a reputation of underhand tactics and at one time copying customers card details!!!! Avoid
March 2023 by Rob
Clean, friendly staff loads of pumps. Remember to save your BP points !
November 2022 by chandan arora
Absolutely disappointedBad experienceWant me pay first for fuel then I can fill fuel in my carNever ever will go back this worse place in my lifeBad and rude customer service
August 2022 by Jasmin Faulkner-Harper
Absolutely disgusting I was desperate for gas and electric the man refused to do it saying the machine was not on when the machine clearing saying ready to start after begging and begging he did it for me to then cancel it I had to get my kids home to feed them, this is disgraceful sort your customer service out BP
June 2022 by Stephen Maddock
My wife popped along to this garage when we were staying at the nearby Premier Inn to purchase some waters etc. The cashier was rude and aggressive and refused to serve her (no explaination why).
May 2022 by Alex Goluchowski
Stag are ok but everything is way to overprice I just want a a sweet and a drink but it?s like 2£ for a drink and 1.50£ for a drink
April 2022 by dave evans
Never found the staff to be rude here. Only helpful.
December 2021 by peter jones
Staff are rude, charging incorrect price for cigarettes, when challenged I was told I could purchase cheaper elsewhere but not here? when item was scanned the item description and price was for a different product embassy?s signature gold being sold as embassy number 1, the difference of I?ve £3 per packet,I am local to this store and this place is convenient but now refuse to use ever again
December 2021 by Tracy sidaway
Served by an extremely rude man who was on a loud speaker phone call. Shouted at me for the pump number, didn?t even realise he was speaking to me. No other interaction. How are Morrisons associated with this place? Appalling.
September 2021 by Emma Butler
Just popped in to get car washed. Asked at counter for car wash. I wear a disability lanyard round my neck as I am dyslexic and dyspraxic. The man looked me up and down and pointed at the list on the wall. I asked for silver... He abruptly pulled my card over the pad to pay hastily removing the 25p charity option without asking if I wished to make a donation and thrust my reciept at me. Really made me feel uncomfortable.
September 2021 by Dave Parkes
I found the Indian man at the check out very rude when I filled up there yesterday (Saturday 16th January 2021).While he was serving me he was face timing some one on his phone. At first attempt my BP fuel card didn't scan. He aggressively said your card has been declined you need to pay by another means. I asked him to try again and it worked. I won't be going there again. ?
September 2020 by Dan Raybould
Service without a smile! The people who work there are miserable sods! Oh and I filled up there today and managed to spill a little diesel. I noticed that the fuel I'd got on the floor was horrible rusty colour. So I'd advise people to avoid using this place. I will in future.
December 2017 by Naveed Iqbal
good Service love the subway
December 2016 by Thomas Rea
Dreadful. The man who served me was on his phone at the time and never spoke a word to me. Absolutely disgusting customer service! The prices aren't even competitive, fuel and convenience store. Would not recommend.
November 2016 by Amanda Tomlinson
Today iv got scammed out of £10 the pump kept clicking and then it took along time to get the pump to £10 so i left it at that i went and paid at the till yet was not given a reciept, i went back to my car the fuel gage marker did not budge. I went to the man behind the till and told him he then made out i had air in my tank thats why it was clicking or could be bcus my tank was full yet the reason why i went to put fuel in anyway. Still did not give me a reciept of payment. I went else where and managed to fill up as normal paid and got in the car and my guel gage moved .. so i would like to know how me not recieving fuel bcus my gage did not move somehow becomes air in my tank!! I want a refund as i dont have money like that to loose!!
