February 2024 by Callum
Writing under my partners account - ordered a repeat prescription over the phone that allows me to function normally in day to day life. I was told by a woman working there that it WOULD be ordered and WOULD be ready a day later. My partner went to collect my medication today and was told my order hadn?t even gone through or been forwarded after I was told it would be. I?m extremely disappointed and frustrated as I have to go without my medication all weekend and have to be uncomfortable due to someone?s error.
February 2024 by Mohammed Saaim
Open till 10PM on Sunday's. Had a very late emergency hospital appointment. The hospital was only able to provide a prescription due to late hours on a Sunday. Fortunately Hill Pharmacy was still open.
February 2024 by Mick Danny
It's time for a staff change. As usual no staff serving. All working preparing prescriptions. Unable to purchase anything because no one behind the counter.
December 2023 by Beth Dawson
Lovely service from a pharmacist I believe is named Dan. He was knowledgeable, polite and helpful to everyone that was waiting.
December 2023 by Hala Farrag
Anything but friendly, anything but helpful.Very bad communication, not only between the workers and the customers but among the workers themselves. I called to ask about my prescription and they told me to come and collect all medications. Then, arriving there, they were confused, took more than 10 minutes to discuss whether they should give it to me or not. Finally, they told me they don't have the right dose and can't give the alternative to me which they gave me for the last 5-6 months because of a shortage and although I saw them holding it in the hand. Instead of at least giving me the prescription and tel me to ask in other pharmacies, they just told me to call 111. This ended in not getting a life saving medication for two days.
December 2023 by Amanda leek
small friendly and knowledgeable staff, parking lets it down as attached to gp surgery
December 2023 by Gavin Day
They keep you waiting for ages with no sorry for the wait, I disabled and need close access to the door, only to find it?s more often than not taken up with their delivery driver. I asked about this and got told he takes priority?. Absolutely disgusting!!!!! Don?t go here ignorant service
September 2023 by Michael Bark
Always opening late.
July 2023 by Patricia Higgins
Why is this chemist never open supposed to open early. 10 AM still not open changing this chemst immediately. Cant get to see a dr cant get in chemist. What is this place coming to .. seems the only place you can get into is hospital. I work in one. !!!
June 2023 by Kayleigh Shepherd
Pharmacist was really helpful and knowledgeable. Gave us some great advice. Nothing was too much trouble.Open late and on a Sunday
June 2023 by Jessica Startin
Pharmacist was very helpful, would recommend this pharmacy.
April 2023 by Bret
Very poor service actually diabolical told blister packs would be delivered my mother was left with no medication because of this after being told twice they were going to be delivered absolutely disgusting
April 2023 by Alison Kelly
Best pharmacy i have ever used. Always so helpful.
February 2023 by Yvonne Spencer
Very friendly pharmacy I'd never change
January 2023 by more08ful
I have used this pharmacy for several years but recently I have experienced issues with one particular staff member who happens to be the manager of the pharmacy. This man (Attique Shafiq) is one of the most rudest, obnoxious, arrogant men I have ever come into contact with and I have worked for the NHS for over 25 years. I am appalled by his attitude towards his customers (and towards his own staff) and am amazed he has any custom at all.I had never experienced this before when using this pharmacy and can only assume it is because of the new management. The manager needs to be a little more mindful and show empathy when dealing with customers and their prescriptions. He also needs to take direction from his own staff members who have always been polite and courteous.
