August 2023 by Adam
Always a fast reliable service. this place has vastly improved since being taken over, really appreciate the free delivery. Staff are always friendly and helpful. Don't let the bad reviews fool you
July 2023 by Michael Dooley
A new pharmacy, I hope they can help more than previous pharmacy and my prescription are prompt and accurate and not need to chase them for my medication. I feel this could be a great relationship. They have already gone beyond helping me ???
May 2023 by Shanie Higgins
The people who work here seem friendly when you go in but they never answer the phone. What is the point in having a phone number if it is never answered. I don't want to have to walk there for my prescription not to be there yet.
December 2022 by Jonesyy123 69
5 stars to this pharmacy, the woman are all freindly people, and go out their way to help you, never been dissapointed with them and have been picking my prescriptions up from here for the last 8 years. Some of the verbal abuse they get is uncalled for, they are only doing their job, people will moan about waiting for 10 mins for prescription, however they have to wait 3 weeks for a doctors telephone appointment?. Dont blame the people that work here, blame the terrible service from the doctors next door
September 2022 by Urban Wolf
Wouldn't recommend this pharmacy if it was the last one on earth. Only ever received one text alert in 2yrs to notify me that my prescriptions ready for collection so i always had lengthy waits calling to find out if my prescription is ready or not.I left and now use C.H.White pharmacy opposite which has relieved a lot of hassle as they always have my prescription in stock and lady at doctors told me that Lloyds very rarely have a good stock of people's meds so the surgery often have to send prescriptions to C.H.White Pharmacy over the road because they have far more suppliers than Lloyds and rarely run out of anything.This Lloyds also left me 5 days without any meds over the Jubilee which is why i would never recommend them in fact i don't know anyone happy with this Pharmacy.Use C.H.White pharmacy over the road for reliability they don't do tex alerts but they answer the phones quickly and are polite, always have my prescription ready on the day its due to be collected and most of all my meds are always in stock.
July 2022 by Matus Fabian
Horrible costumer service.When you have very very ill 3 years old child with high temperature for week and you need them to help with your prescription they very useless.They don't even give you a moment to explain and put phone down on you(I was very polite).Try to call again they won't pick up.Horrible
June 2022 by Mary's mother jones
Booked online on the lloyds pharmacy appfor a free NHS Blood Pressure check at the oldbury pharmacy.Well I turned up only to be told sorry we have no record of your booking, after showing the member of staff my email with the booking time+date, she says well they do not inform us and we charge over £7 it is not free. Once again I showed her the app with the free blood pressure check on it , but to no avail as she did not av a clue. If I could give this pharmacy 0 stars I would have. So do not book an online appointment on the app because you will be waisting your time.I would rather wait for a free doctors appointment , from now on.Terrible Service
May 2022 by Steven Gratton
The staff at this pharmacy are absolutely wonderful (imo),been using it since it first opened and the staff have always been 1st class,advising,suggestions and always listening to my problems,they always greet me with a smile and ask how I am doing,recently had a problem with not receiving my medication before going abroad,they went above and beyond their normal duties in making numerous phone calls to try and get it for me,after almost an hour of phone calls they finally reached a pharmacy who could get my medication,this they did 2days before I flew out,without their help my holiday would not have been very pleasant as I could not have managed without my meds.Can'tthank them enough for their help. normal duties
January 2022 by Nini
Staff are nice and polite and will try to help
January 2022 by Dean Muir
20 minute wait
July 2021 by Shane
Terribly slow service. In fact extremely slow service. Been waiting outside for well over 1hour to be served.After taking my request I was left standing outside in the cold for 30 minutes before I was finally given my prescription. Other customers resorted to sitting on walls due to the awfully long wait to be served.This really needs to be addressed. And I know it will be said it is due to the impact of covid. But months before covid I was in a similar situation with this pharmacy having to be waiting for 40 minutes to receive a prescription.Sorry but it is terrible. Honest review.Check for alternative pharmacy than this one
July 2021 by MissNoeliaa
Staff too busy drinking tea didn?t even acknowledge me. Waiting time was too long as they were too busy chatting, made me feel so uncomfortable as one whispered something to the other and they both turned around, laughed and looked at me. So unprofessional is unbelievable.
July 2021 by Roxy Bibi
Best pharmacy in area, Wabs the pharmacist gave me good advice and service. A star rated. Keep up the good work
January 2021 by Kam Singh
Wait times here are always terrible. I'll be changing where my prescriptions go.
January 2021 by Kelly-marie Ball
Take too long n never find rx when go in
