March 2024 by sonia goldie
Very efficient we receive a txt to say our prescription is ready when we collect it it?s always ready straight away
March 2024 by Ibraheem Ibni-Shuaib
Durung my work placement, the pharmacy staff themselves worked like a well oiled machine where patients and customers were seen properly and efficiently. The pharmacist was very knowledgeable and aided me in my pursuit of a career in pharmacy.
February 2024 by zaini z
I came a couple of weeks ago to collect a prescription for my son who has to have a specific brand. I had been to a few local ones and none of them were willing to help find the brand or said they couldn?t get it.Ani and the team went out of their way to find the brand that I needed and kept me informed about what was going on as it took a couple of days to source and get. Can?t thank these guys enough and now I have moved my family here, excellent pharmacy.
February 2024 by Pete Skaman Daniels
This Pharamcy went from being the best in the area to the worst. BUT, now Ani is back and there?s new staff I?m 100% confident that I?ll receive my medication on time and get exactly what my prescription states.I?ve been going to this pharmacy for a long time, finally it?s a pleasure to go in and be treated with courtesy, the staff really do their upmost in working on giving the patients fantastic service. As far as I?m concerned, I wouldn?t go to any other pharmacy as I?m 100% satisfied with their philosophy of putting the patients health of paramount importance.Thanks for everything and keep up the awesome work you do.
February 2024 by roop khaira
Very polite, knowledgeable staff who took the time to assist me today in resolving my health concerns and providing detailed medical advice.
January 2024 by Fin Barrett
Thank you for sorting my prescription for me the staff are fantastic many thanksFinbarr barrett
December 2023 by Etienne Nolnoc
Under new ownership. Completely different now. Fast efficient service. The poor reviews relate to when it used to be run by Lloyds and the queues were long. Not the case now.
October 2023 by Janet Potter
Since Brandhall Pharmacy have taken over the change is unbelievable. The staff are friendly and polite. When your prescription is ready they phone you. If you call in directly from the doctors they happily prepare your medicine whilst you wait. It?s now a pleasure to use this chemist. I think the negative reviews are for the previous owners, Lloyds.
October 2023 by Michael Pemberton
What a transformation, can?t believe it?s the same pharmacy, every one is polite and friendly even texting to say prescription is ready for collection sometimes the same day, well done hope they can maintain this service .
August 2023 by Caroline V
What is the point of a pharmacy with no stock of basic items!!!??Absolutely ridiculous, sorry excuse of a pharmacy.
May 2023 by Sarzy prinny
Staff talk amongst themselves,no acknowledgment when you walk through the door,and the lady eho wears loads of blusher and calls every darling is so patronising. No one answers the phone I'm surprised they're still open as they never seem to have stock
April 2023 by Sylbia Khat
Need better management. They comment about customers after customers have gone in front of other customers. I mean, rude comments or just laugh at them. Purely unprofessionalAlso, they're so slow with prescriptions. If you ordered the prescription a week ago and you received text it's ready a days ago surely you shouldn't have to wait too long, but here they start making the prescription up when you have arrived and then they will say, oh we don't this in stock, you have to come back later. If they made it up before then, they would know to order before. As they have had a week to order. I just talking about a bit of common sense
April 2023 by Susan Vile
No customer service. No manners. No idea what they are doing. Wrong prescription yet again. Hopeless.
April 2023 by simon higgs
When you put a perspiration in. do you have to wait 2 weeks to be told its not ready, very poor service
February 2023 by Jim Dale
I have now changed to another pharmacy. My family and I use this chemist every 2 months, we have express. Service has got worse and worse over the past year. Last visit I was in there 50 minutes only to be told they didn't have all the items so I called back next day. That visit was late in afternoon and still took 25 minutes plus 1 item not in stock.Considering the prescriptions should have been ready days earlier, it was the final straw. Changed the nominated pharmacy at doctors next door, to be informed many have done likewise. Lloyds please manage your stores. If I had been a secret shopper and clocked how many people walked out nosatisfied Lloyds would close this store immediately. Such a shame.
