October 2023 by Ann Woodall
Staff helpful & friendly when you visit. However, they never answer the phone. I've been phoning for on & off for 2 days, no reply. I have a query on a medication that they supplied. Very bad.
September 2023 by Ankaret Harmer
As far as I know, all Lloyds Chemists have closed down.
September 2023 by Ade H
Shocking service staff have no clue. All they have been saying for the past 6 months is ?We are changing ownership ? cannot wait for you to change ownership and hopefully get some decent staff that know what they are doing!!They never have prescriptions ready to pick up ?
September 2023 by H B
Awful service, went to collect repeat prescription, one item not available in prescribed dose it was suggested to go back to Dr's for alternative or different dose. Got altered prescription, went to collect, shop closed, assistant inside kept looking then put handwritten note on door stating closed as waiting for pharmacist, didn't have courtesy to apologise to queue of people waiting. 3rd visit to collect altered prescription to be told they didn't have it and would need to order....
August 2023 by Manikaa Dhillon
They don?t bother answering their phone. It?s either permanently engaged or it rings through & no one answers. It?s run by inexperienced staff who seem lost and confused. Not very professional or efficient
August 2023 by Jo Trewartha
Ongoing nightmare with this pharmacy bedbound so have to send my son to collect prescriptions of multiple items. Frustrating as prescriptions not fulfilled in a timely manner and multiple visits to the chemist are always needed before all items dispensed. It?s distressing
August 2023 by BB 1987
Such a poor pharmacy. Doctor asked me to collect a prescription from there. I turned up and they said they didn't have it. Always the case. And shelves in the shop are always half empty. Very badly run.
August 2023 by Admin Office
Lloyds is usually very professional but this chemist is a joke - thry make people wait around then pretend there is no system working ? you think its true but when this is the excuse everytime you go in and you hear the lady say same thing to other ? recently went in and asked for advice on medications and the chemist shrugged saying ask your gp its not our job? they let young girl on till who tKes slips and doesnt even check anything
July 2023 by seyar12
You try and call them 20 times and they don't answer. Then when you go there they don't even acknowledge you are there and just ignore you for 15 mins before even asking if you need anything.Worst pharmacy experience around
June 2023 by Karl Stanton
Terrible advertisement for the Lloyds Brand. Phone not answered. Store closed indiscriminately without explanation. Amateurish note scrawled on the door saying we will reopen shortly. Currently been waiting an hour. I have witnessed a stream of disappointed customers try the door and walk away. Rang head office directly but only offered pleasant platitudes and apologies. Disgraceful. store w
April 2023 by Rod Deaves
I am actually stood in the shop ringing their number to see how they react. There are three members of staff here and they can hear the phone ringing. They are just stacking shelves and it appears they have been told to ignore the phone that is ringing loudly at the back of the shop... You couldn't make it up!
March 2023 by Kevin Grieh
It?s just got worse over the last year they used to call and text you when your meds were ready but now you give them the three days to get your medicine ready but it?s still not ready when you get there
March 2023 by C V
Disgusting poor service. Wanted to return an item was told to come back tomorrow before 9.30 " because I'm going on holiday", !!! These are the words of the store manager, need I say anymore.Absolutely shocking service
March 2023 by Caroline V
Disgusting poor service. Wanted to return an item was told to come back tomorrow before 9.30 " because I'm going on holiday", !!! These are the words of the store manager, need I say anymore.Absolutely shocking service
March 2023 by KIM SD
Really appalling service especially for prescriptions that is why I never get mine from there. Also they never pick up the phone. When I went in one day and asked why I was told they were busy. What? All day every day. Manager is rude. No good attitude