July 2023 by Karen Clifft
Husband had an eye test there and also a diabetic screening. Staff were very friendly and helpful, going above and beyond
January 2022 by Lewis Parton
absolutely disgusting service, rude attitude towards customers, far better Opticians then this one, its useless
January 2022 by Sonia Parton
Very poor customer service. Would not recommend this opticians at all.
April 2021 by Thornton Monk
Poor service, booked a diabetic screening and they called me on the Saturday to cancel the appointment for the Tuesday and so rebooked for the following week. Again they called me on the Saturday and cancelled again exactly the same. They then wanted to give me an appointment well in advance. I told them not good service and would go elsewhere. For diabetic eye screening don't use them and definately don't book an appointment for the Tuesday afternoon, very disappointed with service.
April 2021 by Nigel Terry
I am a director of Martin Wheeler Opticians.This is written in response to recent review regarding a cancelled appointment. Cancelled appointments at our practice, are very few and far between, and we are always disappointed if we have to cancel appointments, However, during these unprecedented times of the Covid pandemic, our appointment diaries will be subject to change. We have staff regularly taking Covid tests, and on occasion this has resulted in short notice changes to clinics, due to staff having to self isolate, in line with government regulations and guidelines. Unfortunately, in these instances it is not possible to carry out certain appointments if we do not have the qualified staff in attendance, to do this.Apologies for any inconvenience caused.
March 2021 by Malva Hernandez
I highly recommend this place. Very professional.In m case the Optometrist discovered a bleed on my right eye which was causing some of the blurred vision and referred me to the hospital for a thorough check up.I was called the following day from the hospital to have my eye seen which shows they immediately took action on the issue.Extremely satisfied with their service.
March 2021 by ruth miles
excellent service friendly knowledgeable staff, well thought out response to promote covid safety
September 2020 by linda bundy
I RECENTLY HAD EYE TESTS AT MARTIN WHEELER HIGH STREET PELSALL AND THE STAFF AND OPTICIAN WERE VERY HELPFUL AND COURTEOUS.I HAVE USED MARTIN WHEELER FOR YEARS AND ALWAYS HAD GOOD SERVICE. I SHALL CONTINUE TO USE MARTIN WHEELER FOR EYE TESTS , GLASSES AND EYE CARE.,
January 2019 by Barry Moore
Having used Boots in Brownhills for many years for eye tests it was obviously my first port of call when I suspected I had developed a potentially serious eye condition on the Sunday evening. On the Monday morning I rang them first thing and explained my situation. They told me they could not help as they were fully booked and directed me to their Bloxwich branch who told me the same thing. What great, caring, customer service.
January 2019 by Red
Good opticians, had a quick eye test there
January 2019 by John Rowley
Excellent service nice people
May 2018 by Linda Hawkes
Excellent, friendly and efficient service from an independent optometrist. Would highly recommend.
