January 2024 by Barbara Fletcher
First class service. Problem with gas cooker hob solved in two minutes. Showed me how to deal with it should it arise again which is likely. Very reasonable call out charge.
January 2024 by T T
A very helpful knowledgeable man from the the initial enquire phone call.Considering how extremely busy they are, nothing was too much trouble. There is even a chat service on there website which was very useful and response was fast. After fixing my oven he aligned the oven, that was always a little wobbly for me and then spent time explaining all the settings, and even down loading the oven manual which I have never had. A Great price included for parts labour and call out, considering the time needed to fix it ( 2 visits) A genuine nice guy.A Highly recommended company
October 2023 by Carl Ledbury
Excellent service, problem with oven, called Saturday morning, came out within a couple of hours fixed oven. Very pleased with service and would recommend with no hesitation
September 2023 by L H
I highly recommend this company. The customer service was 2nd to none. I needed my washing machine plumbed in after a disaster with AO. Contacted BHA and within 2 hours a lovely gentleman came out and within 30mins it was sorted. He was so helpful and knowledgeable. Answering all my questions in relation to the machine. Definitely 100% will use this company again.
August 2023 by Alan Davies
Excellent Service by Steven. Highly recommended. Thank you.
July 2023 by Michelle C
Stephen was very friendly and professional. Sorted a new grill for my cooker quickly and reasonably priced too. Would definitely use again.
May 2023 by Amanda Clucas
Steven came out the same day I called the shop with my problem. He fixed my blocked washing machine in under 20 minutes. Very friendly and left mess. Thank you so much
January 2023 by Sophie Sullivan
Absolute lifesavers! Can?t praise these guys enough! ?Our washing machine broke down a few days ago. Tried to get it repaired by the Washer Centre. The owner came around, wiggled the drum a bit, said it needs replacing and charged us a £30 call out fee ( even though we live 0.9 miles away from the shop).Not bad for bad a 2 minute job. So furious! I probably paid for his Chinese takeaway. Talk about ?getting rinsed?.I was about to buy one from Argos but, luckily, I looked around online and found the Blackheath Home Appliance. Steve, the owner, is a fair, friendly and honest man - very knowledgeable too. We got this machine at a bargain price and had the machine delivered, fitted and the old one taken away ( super speedy service too!). The washing machine is in perfect working order and it?s quiet too. Really impressed! I wish I?d gone to the Blackheath Home Appliance shop first, but they?ll definitely be my first port of call next time.Thank you so much ?You saved us a fortune and I?ll definitely recommend you to friends / family
December 2022 by Rita Wright
Highly RecommendedReplaced the element in my 15 year old Belling oven today. I found Steven to be quick and efficient. He even replaced the light bulb in the oven. Very competitive price and service was excellent. Would definitely recommend this company.
December 2022 by Emma Marsh
Absolutely amazing service! Just purchased an electric cooker the guys were so helpful! Brilliant price for delivery and fitting! Will definitely be recommending to family and friends and will use them again!
November 2022 by Danielle Facey
Amazing service - replaced the element on out Smeg range cooker within an hour & saved our Christmas! Highly recommended and very professional - thank you!
November 2022 by Kevin Jackson
Excellent service! Contacted them early New Year's Eve morning as the heating element on our cooker failed the previous evening. He said that if he could get hold of the required part, he would come around later around lunchtime to fit it. Luckily, he had a part available, and as promised called around New Year's Eve lunchtime to fit the part. Would highly recommend. Great to have tradesmen like this in the local area who offer excellent service, even on New Year's Eve!
November 2022 by Nathan Jones
Contacted Blackheath Home Appliances on Easter Saturday, when my 3 year old Fan oven gave up the ghost. They diagnosed the issue and even offered to come out there and then . Fortunately not in any particular rush. Stephen the engineer came out on Tuesday. Diagnosis was bang on. New element fitted, oven tested and left in good working order. Even offered some good advice about maintaining the cooker. Couldn't fault the service or the very fair price charged.would strongly recommend. Thanks BHA!
November 2022 by Asher Griffin
Had Steve come round to replace an element on cooker and change a capacitor to a condenser dryer. His service was very professional and gave me loads of helpful tips for maintenance along the way. The price and service was top notch. Highly recommend these guys and will certainly be using them in the future. Cheers lads.
November 2022 by Martin
Absolutely fantastic customer service. Phoned up and fitted me in came out straight away and sorted out my washing machine which was blocked up. Washing machine is working brilliant
