March 2024 by Susan Bereza
I just wish I'd been told that choosing a bigger frame they would've been thicker and heavier ... I would've chose a smaller lenseOther than that they were really good
March 2024 by Wendy Ward-Jones
Took my 90 year old mom for an eye test,the staff were nice but the young man who placed an order spoke to me instead of mom. She is a bit deaf but she said she felt like a little child with no opinion.
February 2024 by James Horton
Excellent service by the supervisor, Emma. Well done!
February 2024 by Kim Bradley
Very helpful
February 2024 by Ashleigh Adams
I was seen promptly and I was treated with respect the team are friendly and welcoming it was a pleasant experience it's great to see passion for helping people and a smiley face perks up your day.
February 2024 by tracy louise johnson
Brilliant customer service and Marie is so helpful and friendly.
February 2024 by Susan Dodson
Wonderful service. Plenty of glasses to choose from. Will be going back for all my tests and glasses in the future.
February 2024 by jennifer lewis
Great experience today at Rowley regis branch. Team really friendly and professional. The ophthalmologist was brill. Really informative and reassuring.
December 2023 by AME A
Such friendly staff- I was very anxious and nervous and they left me smiling and laughing by the end ..Not one member of staff looked moody at any point during my visitThe staff were laughing and joking / singing songs .. it was a lovely atmosphere to be in when you are nervous and on edge ..Thank you to all the staff10/10
December 2023 by Marko Matijevic
Quick pleasant efficient service
November 2023 by Nicole Tennant
I can?t remember names but I came here 5 days ago to get my eyes tested and some new glasses. The optician was a young lady with curly hair and glasses, and the man who helped me was young with dark hair, he was telling me about how he?s considering going into optometry or audiology - they were sooooooo beautifully helpful and I left feeling so happy. All of the staff there were amazing, I?ve never experienced such good customer service in my life. Thank you again
November 2023 by Marina Batchelor
From the moment I went in-store to book an eye test to the actual eye test, choosing glasses and having them fitted was a great experience. The whole team were extremely, knowledgeable, polite and helpful. Everything was explained during the site tests. I would definitely recommend Specsavers to anyone who needs both eye test and hearing tests.
November 2023 by Lucia Lauren
Came in to get an emergency appointment for my brother and the staff were so kind, friendly and helpful. They managed to see him the same day and give him advice and treatment. Great customer service! Thank you!
November 2023 by Barbara Hughes
I have to say that whenever i go to specsavers, all the staff are very helpful and proffesional, they never leave you waiting, they come to your assistance immediately, i would recommend anyone to use them, you wont be disappointed.
October 2023 by Kishore Kumar Sripada
I took my wife for eye checkup. Twice they tested wrong.In the other branch the prescription was different.The opticians are rude as well.