March 2024 by Mark Thompson
Good, clean store with a large amount of stock and a decent sized supermarket section.
March 2024 by Estalfi
So terrible we were just doing shopping and when we walked out the security stopped us very rude, he squeezed the arm so it was hurting after we were thinking to go to hospital, on top of that he seemed drunk or highed. This is so terrible I hope you will do something!!!
January 2024 by LittleJan
A pleasant first time visit but extremely disappointed with the coffee shop it was a self ordering scheme just like McDonald's.This is not what you expect when paying high prices. Service was poor and the lack of interaction with ordering just didn't seem right. Not what one expects at M&S ??
December 2023 by Bob Hands
Collect our online Christmas Turkey and food .Just like to say how well organised and quick the service was. Hope all the staff have a wonderful Christmas and a happy new year
December 2023 by Estelle Myers
I came for my Christmas shopping to sears retail park. We shopped at marks and Spencer?s, Smyths, Next, Lidl, Mountain warehouse, during which I spent hundreds of pounds.I received £100 fine for exceeding the 2 hour parking limit.Should these retailers want higher profits they may wish to consider having a more reasonable parking limit, like the 3 hours it was previously.
December 2023 by Amaryllis T
Very disappointed, went for a black leather ladies belt narrowish width and small belt buckle, but their belt sizes for women are so small in range that there was no chance of buying one. Don't they think that large ladies want nice things. I had thought more highly of them. Gone down in my expectation. Feel like a 2nd class citizen just because I'm big.
November 2023 by Ryan Gamble
The Car park is a nightmare. But the products are good and the staff are super friendly.
November 2023 by Hamish Shand
No undercover area before you enter store -so you run through the lashing rain door opens and you right inside store dripping wet -why do people put up with this shoddy behavior from corporates - give us a bit of an overhang
November 2023 by Wendy Tipping
No lift working at Sears M & S so couldn't get upstairs as I can't use the escalator, business lost as I left the store. It's a long journey for me so won't be going back anytime soon.
November 2023 by Madam13
You need to order at an electronic board which is not very inclusive for the less abled like my mother who doesn?t have a PIN number for her card, the partially sighted or wheelchair users. Once ordered you take a tag and a seat (although you need to collect cutlery and condiments yourself). Drinks were quick to be delivered, the breakfasts weren?t long after and were very nice. The staff were cheerful and efficient.
November 2023 by Elliott Brown
Large store rebuild of M & S Simply Food. Large M & S Cafe. Long wait. Now has digital self service tills for paying for clothes etc. Near bus stops. Has a car park. Clean toilets.
October 2023 by K
I waited 20 plus minutes today to pay for 7 items. Apparently there was a problem with the tills-these things happen, however, it was chaotic with no one taking charge or giving direction and no announcements.I?d have expected an apology when I finally got to pay for the premium priced food (e.g. 90p for one tomato), however, although I overheard the male assistant apologise to the man in front of me and to the man behind me?not a word of apology to me!I imagine that the vast majority of M and S food customers are middle-aged women.Perhaps familiarity really does breed contempt-or at least if you don?t look like you?ll kick-off, you don?t merit any recognition that you?ve been waiting SO patiently for SO long.All the frozen items had defrosted by the time I eventually got home.Extremely poor, I expect better.
October 2023 by W9885JV
I was a bit surprised to read the reviews on this M&S cafe as we visited today & it was wonderful! Much better than any other M&S cafe we have been to. It certainly is busy and you have to be confident to get a table, hesitate for a second and someone has taken the table you were waiting for, I?ve never moved so quickly with my four year old & buggy to get a table! Aside from that it is clean, welcoming, has an amazing menu especially for children (who not only get a £4 meal deal, which is completely free on school holidays & a free piece of fruit) it includes a 50/50 Percy pig & Colin the caterpillar slushy drink, which removes the ?I want both? argument. I couldn?t believe that was included in the free kids meal deal. I got a full English and a slice of really good Halloween cake. The staff talked to us and to my four year old boy and I was really pleasantly surprised. I would definitely recommend
October 2023 by fiona wei
Frequently a slow and unorganised service at the cafe with hot drinks being served cold, tables not being cleaned or cleared and food orders not being served. Have had to try requesting refunds multiple times on orders that have taken far too long. Friendly staff, but the cafe needs stronger management and organising.
October 2023 by Josie Thompson
Avoid this retail park - I came a couple of weeks ago and did shopping at marks and spencers and homesense and tkmaxx, there was heavy flooding in some stores so there was queues in store. I finished my shopping and left, there was no parking metres but a limited time to park but nowhere else where I could park close to those shops. I now have been sent a £100 fine for parking over time. Talk about ripping you off. I was shopping the entire time - NEXUS TRT FITTING SOME PARKING METRES YOU DOPES.