March 2024 by Jayne Overton
Great service and love my new glasses I can see now lol well done??
February 2024 by George Brothwood
Really helpful and he service was excellent
February 2024 by Jacqueline thompson
First visit to this Branch. Whilst the phone was not answered my voice message was responded to on the very same day it was left. I was seen promptly my interactions with floor staff and optometrist were very pleasant and polite. I felt my concerns were addressed above and beyond. -thank you
February 2024 by farah Araf
Horrible service over the phone (which they barely ever answer) lady on the phone had a nasty attitude. Need to do better really
February 2024 by alexandru cornea
Luisa are the best
February 2024 by Teodora Alina Vlascu
Very good stuff ,they help me with my prescription,they have many models frame beautiful. Recommended. Thank you.
February 2024 by Dan Brown
Great pre-appointment process and customer service; eye test was quick, easy and made me feel confident about the next steps; good range of frames from which to choose; everything explained and questions answered; patient staff adjusting and fitting my new glasses; and good follow-up since to ensure I'm happy with them.
January 2024 by Louise Flynn
After disappointing customer service at my last test date in July 2023 was contemplating leaving specsavers but decided to give them the benefit of the doubt.Today I was disgusted to be charged for a repair on my glasses that are only 6 months old.As an NHS customer and in receipt of an optical voucher towards the cost of an eye test and subsequent glasses is an indication of my financial circumstances, to be charged for these glasses twice in a 12 month period particularly in the middle of the cost of living crisis is quite frankly unacceptable.I do not recommend specsavers to anybody and will not be returning when my next eye test is due.
January 2024 by Adedipe David
Wonderful place. Nice customer service
January 2024 by Ismail Isakji
Extremely caring staff. Pleasant, polite and helpful. Kashif is amazing. Definitely recommend this place.
December 2023 by Carol Williams
This is the first time my husband and I have used Specsavers and I have to say what an absolutely fantastic experience it was.The staff are very friendly and helpful and the actual sight test was very thorough,the choice of frames is very good and the prices are unbelievable we would definitely recommend them.
December 2023 by Abu Raeese
I had an eye test at Specsavers Bearwood rd. I paid for my frames. The young optometrist used an automated eye test on me. After collecting my glasses a few days later, I noticed some serious pain in one of my eyes, so removed new glasses. I noticed when I put my old glasses I could see perfectly, I believe they put a wrong lens on one side. I was disappointed. Now I will go to a no name optician.
November 2023 by Luciana
Great service. Friendly staff - specially lady called Lesley.Many thanks for your great customer service and professional support.
October 2023 by Jake Rolston
I've been going to the Bearwood Specsavers for a decade and I have always received excellent customer service and information about my eye health. In my latest visit, I was helped by the wonderful Henna who made the visit less stressful and in a previous visit a young woman, who I don't know the name of sadly, also provided excellent help in finding my current pair of glasses. Though it's true of all the staff I have interacted with, being respectful and kind :)
October 2023 by Zaby
I recently visited Bearwood Specsavers for an eye test and to find a new pair of glasses, and I couldn't have asked for a better experience. From the moment I walked in, the staff made me feel welcome and at ease.Henna, in particular, stood out with her bubbly personality and cheerful demeanor. She was incredibly helpful throughout my visit, assisting me in selecting a nice pair of glasses that not only suited my style but also catered to my specific needs. Her genuine enthusiasm and expertise made the whole process enjoyable and stress-free.The entire staff at Bearwood Specsavers was friendly, accommodating, and knowledgeable. They went above and beyond to ensure I had a comfortable and pleasant experience, which truly made my day. Thanks to their exceptional service, I left with a great pair of glasses.This visit to Specsavers has been the best I've had at any place, and it certainly made a positive difference in my day. I highly recommend Bearwood Specsavers to anyone in need of eye care and eyewear, as their outstanding service and wonderful staff truly make a difference.