January 2024 by Christine Storer
Waited over 10 mins to get seated they had to clean table and lay it two staff to show people to tables and take orderes and drinks needs a shake up in manegement not fair on staff a fillet steak was ordered had to be sent back as there was grissel don't expect that with fillet all. In all won't be going
December 2023 by Claire B
Came with my hubby n daughter today and we were all starving and ordered the mixed grills, Lovely food and all fresh and hot, we wanted the steak as medium rare and was all perfect, thank you so much, we will be
December 2023 by Megan Jackson
I never complain unless there is a reason, me and my partner eat out often and like to leave positive reviews for businesses. However, the Beefeater was just absolutely dreadful, child sized portions. Manager walking around shouting other waitresses names. She seemed really hostile and just seemed like a she hated the customers if they had constructive criticism. Atompshere was awful had people sat right next to us, we may as well have dined with them. We wasent greated nicely. We parked out the back and come through the back entrance, we walked to the bar and said that we have a reservation and the manager turned round and said 'nooooooo' in my partners face, he then repeated himself and then we got asked to wait at the front, for her then to come around and repeat over that it isn't an entrance and we come through the wrong door, like, OKAY! it isn't an entrance you didn't have to mention that at all to us and just sit us down (we was confused by this as we had used the back entrance in the past with no issues). I could go into details but why bother. We complained about the meal as the pigs in blankets was like £3.50 a pop and you got 3 teeney tiny Sausages with burnt bacon wrapped around. Manager took them off the bill and also made it very clear that she took off the £1 peppercorn. The other waitresses on the other hand was really pleasent and couldn't apologise enough. It was meant to be a nice Christmas meal out and it was just dire, but as the manager kept saying its isn't there fault it's whitbreads specs and portion sizes! No apology what's so ever. Please avoid, the food reminds me food warmed up in a microwave and also everything is just deep fried to make life easier.
December 2023 by Matthew O'Cleary
Honestly not great, over 2 hours for food to all be served, sides were missed then dessert order was taken only to be told it was too late and they were closing so we didn't get them. Portions were small, overall not a great experience.
December 2023 by Rosemarie Thomas
Staff were lovely! I ordered the Roast dinner plenty of Turkey. It could of been hotter! But tasty.. my Friend ordered the Steak she said it was also tasty... But she ordered the Prawns which were a side extra at 4.99Mighty dissapointed as there was 2 lonely prawns on top of her steak!Come on!! 4.99 for 2 prawns? 2.50 a prawn!We expected at least a bowl of them, Definately more than 2 we did question and waitress & she said it was up to the chef!!I will add they were the big prawns not the tiny ones! But even so!! Not worth the money!
December 2023 by Tom Rudge
We thought it was good food for the price paid. We were served quickly. Good steaks. We will be returning with our newly registered loyalty card.
December 2023 by Melanie Walker
Potatoes under cooked, seemed the same for everyone at our tables. Rest of food was really good. Waitress was very patient and competent dealing with our large crowd.
December 2023 by Deborah
Initially the pub seemed nice and quiet with an older clientele. But slowly the experience went down hill. The staff seemed put out and irritated due to my dietary requirements. Giving them the Benifit of the dought I went again.... Itwas worse. The manager has a split personality and changes from being nice to rolling her eyes at customers whilst giving an unbelievable amount of attitude. Both times I had the tomato soup, the first time it had basil and some sort of cream in ( perposly added due to my vegan request). Second time it had just basil and I found some sort of chewy item in there, tasted some what like dried fish.The staff, including the manager seemed unfamiliar and confused with the groupon voucher even though they had a sign at the bar detailing the offers (which was taken down and not replaced when I pointed it out). The manager got extremely arsey and sarcastic when I mentioned having to run the school run after their 35 minute attempt of trying to charge use £50+ pound for food that had already been paid for with the Groupon voucher.The food overall is better than some places but the highlight about this place is the cocktails, when you eventually get them. They seem so short staffed that a 30min wait for cocktails is the norm.Definitely would not return or recommend to anyone.Dietary restrictions: Not very accommodating and seem extremely irritated.Vegan menu extremely limited.
November 2023 by Lucy Crossley
They've moved the entrance, so it's nowhere near the disabled parking. Sorry you need to either reopen the car park doors or move the disabled spaces to near the entrance. Result I couldn't get into the pub. Won't be back not accessible, very poor!
November 2023 by Lisa Clair
After waiting 45 minutes for a sharer Sunday dinner, we received cold lamb, luke warm beef, wilted warm brocolli. Not a very nice experience. We refused to pay for a cold dinner.
November 2023 by Karen Gill
Celebrating mums 81st birthday (17/10/23)Our waitress was at first a bit offish at first as I asked if we could change where sitting due to mum having trouble sitting as no leg room.Once ordering she did cheer up and gave great service , food was excellent.Another member of staff did help bring food to table but oh my how rude was she !! (I am pretty sure she was a team leader or maybe management, didn?t catch her name)Considering we were a table of 6 people her service was unacceptable as one member of booking politely asked if she could had her eggs on gammon changed to runny eggs as hers were well over cooked?.. we were spoken too very sharply. ?Well did you order them runny !! ?. Our reply was no as didn?t think too and member of staff just gave us a look !!All the years of going to this restaurant and never had a problem with staff before.Dietary restrictions: Good dietary info (gluten &nut allergy)
November 2023 by dani taylor
Went here for my birthday with my family; the service, food and restaurant failed to meet expectations.We arrived at the restaurant and was advised it would be a 30 minute wait for a table, we hadn?t booked so not a problem, we went for a drink in the bar and the hostess came to get us when a table was available.We asked if it was possible to swap items on the menu, chicken breast for chicken wings, and was advised absolutely not as menu items are ordered in specifically and the wings are ordered in bulk.We ordered off the menu and waited for our food. The food was left awaiting service whilst the waitresses stood talking amongst themselves, the restaurant was cold so uncomfortable to sit in and the seats were clearly worn and had patches, which were peeling off, to try sort the problem.When the food arrived the nachos were cold and the wings warm, after eating the starters and our plates being taken away we were advised that they had no ribs as they hadn?t arrived on the last order.We sat for an hour and a half, it took them this long to work out they didn?t have enough ribs for a relatively empty restaurant. Wasn?t offered any form of goodwill gesture for the inconvenience, just a half attempt at an apology whilst the waitress was walking away to get our bill.
November 2023 by Phil Walker
I go here quite a lot for breakfast and lunch. Food is generally very good. Breakfast is excellent value. The service is really friendly and efficient.
November 2023 by SuperLeonjones
Bit of a let down to be honest. Went during a quiet time but experience was only average and wouldn't rush to go again. Food was average at best but service was very good. Went with a special offer but if had to of paid full price would of been more disappointed.
October 2023 by Maureen Sandford
No soup at lunch. Other starters not suitable for diabetics. I thought bread could have been offered with Cobb salad (very nice and I asked for bread which came). Nothing else in sweets very suitable. Pleased u have vegan optionsDietary restrictions: I am diabetic and have chronic pancreatitis. It's always difficult to find a filling meal.
