June 2023 by Elliott Brown
Get your second pair of glasses half price. Modern high tech machines for photographing your eyes. Can have normal glasses for sunglasses with tinted lenses. Book eye test online.
May 2023 by Henry Pearsall
My grandmother who is very wobbly on her feet came for an eye test and was so grateful for all the help she was given with getting in and the tests etc. Thank you!
April 2023 by Nuressa Bessell
LOCAL. GREAT STAFF, VERY HELPFUL. GOOD SELECTION OF FRAMES & SUNGLASSES. WOULD DEFINITELY RECOMMEND.
March 2023 by Penelope Morris
Had some prescriptions glasses. Distant isn?t right. Called to get ask to get them looked at. Lady on the phone. Just come back and put the phone down on me. No appointment made to sort it. Happy to take my money though. Had to call back to get a appointment. Not good service at all.
July 2021 by Ruth Turner
Ok the optician is off sick, it happens! But if you can send a text message to confirm appointment it's pointless lying and saying you tried to ring then changing your story and saying you didn't have the number. Very disappointed with the non existent service.
July 2021 by AdhocTortoise21
Very friendly and helpful staff i have been there twice and have gotten as much help from them as possible. Would recommend and I will personally continue to go there.
August 2019 by Sidou M
Avoid at all cost, very bad customer service, tried many times to phone them for an appointment to repair my frame that I bought from them but no answer or the line is busy.. it seemed they donâ??t want to answer the phone or they just keep the line busy deliberately so they donâ??t have to answer and probably do some work, the girls there look so miserable and donâ??t have any knowledge of customer service.. better shut it down especially with so many better opticians in Shirley!
June 2019 by umesh luharia
My wife has had terrible service that could affect my wifeâ??s vision and was picked up by Solihull branch who are more professional. Given glasses that were broken by the branch repaired and not checked when given back to check the lenses to find out that they were wrong and had not picked up possible issue with a larger nerve in one eye. Needless to say we will stick with Boots in town.
April 2019 by Ben Chapman
Good experience with optometrist but customer service is appalling. Several incidents of poor communication during contact lens trial; delays to orders; wasted trips to collect incomplete orders; shop staff unapologetic and dismissive.
April 2016 by Sahana Aranha
Pharmacists were friendly and willing to advice on prescription queries
