February 2024 by Mark
Very knowledgable staff and excellent service as always. Can price match and beat any price! Best exchange rate in town aswell!
February 2024 by J Cook
My go to travel agent
January 2024 by Jim Browne
Staff excellent,compared several holiday sites compared price of same holiday with different operators to obtain the best price.We were very impressed with the whole service.
October 2023 by Helen Faulkes
Had a problem which was not connected to this outlet whatsoever. I was at my wits end,but Louis and a colleague did a sterling job! My friend and I are indebted to the team,and rest assured we will book with them for our next holiday! Thank you so much. X
August 2023 by Chris Hyde
Just been to shop first time to ask for help and staff were brilliant printed boarding passes for me was so helpful and kind
August 2023 by Christine Hunnisett
Staff very helpful and friendly.
March 2023 by Lorraine Wright
When visiting store the staff have always been pleasant and very helpful
July 2022 by Linda Carroll
Iv been goin to Co op travel for 25 yrs in Acocks Green an this year changed to Solihull due to closure.staff were very pleasant an helpful.we went away in an have just rebooked another holiday for Sept.cudnt have asked for more really. Happy with all.
July 2022 by maura macdonald
The most helpful assistant found us a great holiday and helped us with paperwork etc.We need more high street travel agents not less. Not everyone wants to book on line and coop travel has always been my choice of travel agents for good reason
August 2021 by Jane Murrihy
Excellent service
June 2019 by Olivia
AVOID AVOID!! Donâ??t ever enter this travel agent. We were misold a holiday by Lyndsey the MANAGER. She has no idea how to sell a holiday, but instead knows how to get a bonus. She completely lied about our hotel and took no record of our requests (Health conditions). We told them many times my daughter had autism but clearly they must of forgot. We still to this day do not know where all the notes went that she wrote down in front of us, abit strange how they vanished? Or Is that for her benefit because of a complaint going in. All the staff seem to have amnesia!! Our hotel was dirty, old, falling apart and more like a youth hostel. Nothing like the glossy pictures that she showed us. She said it was a quiet hotel- When coach loads of 60 school kids from all over the UK and Spain arrived daily. Itâ??s a pity we werenâ??t told this was the busiest time for the hotel to be rammed with school parties. Is this what you call being told by a travel agent manger â??itâ??s a good time to go if you donâ??t mind being around the pool mostly with the elderlyâ? obviously this person doesnâ??t hold much regard for the elderly as it was completely false and in our case we couldnâ??t even get in the pool, if you closed your eyes you could easily imagine that you were at a Butlins holiday camp!! Does she even know the hotels shes selling or does it actually matter to her as all she sees is her bonus. Do not come here as you will be told a load of lies and I guarantee you, you will be out of pocket and wished you had walked straight past this particular travel agent. It is disgusting if this is how they treat people and letâ??s hope for all those that have suffered and have read this review that they either go under ASAP or they stop selling holidays and concentrate on just selling there fruit and veg at their supermarkets!!! This would be a really good one for Rip of Britain!!
March 2019 by Karen Hart
Great service in 15 mins got the holiday I thought was only possible in my head until the fantastic girl there made it happen
November 2018 by Dawn Zoe
CO-OP (FRAUDSTERS) TRAVEL SOLIHULL!!
November 2017 by Chloe Tildesley
Very delayed... but I booked my holiday last year which was my first Holiday abroad without my family, I got served by a lovely lady with Blonde hair, she helped me with everything and also got me such an amazing deal to Thailand and was telling me about everything I can do there, she was so lovely and made the process feel so easy! thank you so much! 100% recommend !
November 2016 by Amy Higgins
The wonderful staff at this Travel Agency have helped me to booked mine and my husband to bes perfect honeymoon... there was an error on my part and following a late night email they changed the booking within 10 minutes of the store opening putting my mind completely at rest!
Edit: ive had to adjust my review as I was told by the staff they would keep an eye out for the seat booking for my flight to ensure we would be sitting together... being my honeymoon I would obviously like to sit next to my new husband on the 10 hour flight to mexico... unfortunately noone bothered to check at all, so now I have ended up sitting separately to my new husband for the flight there... but its ok as we can sit together on the way home!!!! AWESOME!!!
