March 2024 by James Amos
Hi, had a lovely meal with some friends on Sunday at the Greswold arms and the service was great, would like to thank Michelle for the outstanding service that she provided. Would definitely recommend to other
March 2024 by Dennis
Great breakfast and service by young Michelle.
March 2024 by gary cradden
Been here a few times always lovely food. Had to wait 15 minutes to be served at the bar. 4 staff watching 1 guy serving. Then to be told we was late for our table reservation. ?
March 2024 by Justin bayliss
Came here Sunday for a nice drink with family and friends and there was so many dogs in there it was horribleWhen has it become fashionable to bring your dog or dogs to the pub leave them at homeThere was people eating in the restaurant which isn?t divided so hair from the dogs would just flow through the restaurantAnd all they kept doing was barkingVery unpleasant timeWe won?t be coming here again
March 2024 by pete dyas
We visited lunch time on a Saturday, a bit quiet. I steak and ale pie that had a lovely puff lid. Came with seasonal veg and optional mashed potato and a gorgeous gravy. Recommended.
March 2024 by Geraint Talbot-Davies
Adam and Lorraine really try hard to give good friendly service and make you welcome.
March 2024 by Sheron Phipps
**********I have finally got round to doing a review of The Greswolde Arms Hotel in Knowle. I have to give credit where it is due, on all of my visits in the last 5 months has been very good however the lack of staff is a constant challenge to all the pubs/restaurants in Knowle, these are not easy times for anyone. If you can be patient, you will be looked after by Lorraine & her team.Staff & Service - I have always found the team at The Greswolde really lovely, helpful and although under pressure at times, I think the team there are hardworking and lovely. I don't go of a night time as queuing at the bar proves very difficult for me. I visit in the mornings for coffee and sometimes brunch with a friend and I love it. Peace, quiet & comfort is guaranteed and the staff have time to look after me. Lorraine, Sam & Michelle helped me today, even though they had a busy breakfast session, I was not over looked in anyway.Food - I really like the brunches, the lunches and the Sunday dinners. The main menu I find a little pricey for what you get but I don't go out for meals there of an evening anymore due to my own personal circumstances.Accommodation - I use The Greswolde regularly for when my family visit. The deals are out there unless there are events on at the NEC when the prices significantly rise.Location - great location just off junction 5 of the M42 right by the shops and all the fabulous cuisine that surrounds it.Value for Money - Well it suits my pocket for when I go. Prices behind the bar are too high for me for alcohol but I guess they charge hotel prices. As for food prices, they do have good early evening offers but all I can say is the food I eat in the bar area is at a competitive price for the area and I don't mind paying those charges.Access for the Disabled - I don't have a wheelchair so I can't comment in that regard but I struggle in other ways. Access is generally very good. The use of a roomy disabled toilet is a blessing. It could do with a freshen up paint wise but it is perfect for my needs.Final comment - I know the leisure industry has had a hideous time over the last few years but really it is time now to to raise the hourly rate to attract people back into the industry. Limited staff behind the bar, in restaurants and kitchens etc means queues and fraid tempers and that is not fair on anybody.I like it there because the staff are always kind to me and I very much appreciate that.
March 2024 by David Heyes
Had an early flight from Birmingham - so Greswolde Arms was quite close. Parking was easy, the receptionist was friendly and helpful. Our room was spotless and in excellent order. We had an excellent meal in their restaurant- we will definitely be returning.
March 2024 by David Hill
We went for a mothers day meal beer very good service excellent the meals came a little quick to the table and the only fault I could find was the food warmish and could have been hotter but apart from that lovely roast lunch ?
February 2024 by Tracy Bacon
Just went for a meal. Service was good. Apart from not asking if our meals were OK. Neither meal served hot. Only luke warm. I wasn't impressed with my meal either.Food & drinks: Not great. I wouldn't go back.
February 2024 by Carl Johnson
Great place to come for a pint and harry is always so cheerful.
February 2024 by Liz Gisborne
Very disappointing visit this evening.Family of 5 had table booked for 6pm, upon arrival it didn?t appear to be busy, was seated ok but then waited 30 minutes to be served for drinks, then got the order wrong.Looking forward to a Sunday roast only to be told they had run out, asked if had roast potatoes to go with the pie instead of the smash mash potato they serve was told no.2 starters ordered only 1 arrived, had to ask twice about the other starter only to be told the waitress who took our order hadn?t put it through!Husband had steak and ordered a side of onion rings that didn?t arrive!Then 2nd round of drinks was told had run out of 0% beer.Puddings ordered a Bakewell tart with custard which should have been hot but was cold!Was a very disappointing Visit, very slow service and poor choice of food left and was only 6 pmWill not be rushing back!!
February 2024 by Lisa Young
Attended a family we?d day this venue and due to distance booked 2 night stay. Arrived to find that breakfast wasn?t included in £117 but was included on £100 night. Very short of staff throughout the stay and on the morning of departure went to my room after breakfast and found AGAIN card not working to enter my room so returned to desk and no staff. Advised by the only staff I could find (young waitress sorting breakfasts) to ring bell but no avail. Kept ringing and knocked door to office and then heard talking. After over 10 mins waiting and constantly ringing bell I opened the office door to find the manage chatting on hhe phone and he was incredibly rude to me demanding I leave and wait for him. Tried y to o explain I was locked out of room and he ignored me after shouting at me to leave !!! When he finally came out to desk he continued in his arrogant manner claiming he was on the phone to a customer but couldn?t even acknowledge my presence and ask me to wait a min ?? Really spoilt what would have been a wonderful celebration and would never return due to disorganisation of staff and rudeness!!Food & drinks: Lovely food served in restaurant.
February 2024 by Yo Mac
Stayed at the hotel to attend a family wedding. A lovely occasion, made even more so by the very friendly and helpful staff. The room was lovely and clean, beds comfortable. Had a very nice breakfast the following day. Great place to stay.
February 2024 by Denise
Had lunchtime meal. Friendly and efficient staff. Nice