December 2023 by Thomas Price
Not my usual branch but have visited twice in the last 3 months. Queue goes to the door. Under staffed and staff dawdle badly. They are polite and the branch is clean hence the 2 stars. Everything else is a let down. Systems are slow and so are staff and can't figure the management system out if there is one.
September 2023 by Ian Watkins
I visited the Halifax Bank at 9am today. One cashier serving. Another appeared 5 minutes later. After a wait of 15 minutes, I asked one of the cashier's (whose attitude was somewhat indifferent) to speak to a member of staff at the help desk. Her reply was "There's no one available" and continued with her work. Both Shocking, and appalling customer service. I immediately left the bank in disgust. In the past I have spoken with Manjit, and Simon who were very helpful. Is this now the low standards of service customer's can expect?
June 2023 by Derek Smith
Very helpful, efficient and knowledgeable
April 2023 by FIONA mcpherson
Only 1 cashier at window when we came in, 2 others appeared later, queue getting longer. Only one cash machine inside, again big queues! Come on Halifax, get it sorted!!!
April 2022 by H GCCLub
very friendly good coustmer service especially simon very helpfull highly recommendedwell done guys very impressed
July 2021 by Brian Robinson
Very friendly and really co-vid safe!
August 2017 by M Squared Flooring
ok bank