December 2023 by Diana .S
My god the reception staff is very ill mannered. She had almost no people skills and was very rude . I noted her poor attitude with many other patients/customers whilst waiting for my medication. They didn't have one of the drugs on the prescription and I politely requested if I could look else where for it as I needed the item. When I couldn't find that particular drug anywhere, I returned back to Knights to pick the remaining items on the prescription and her response was "so you DO want it from us then". I am a consultant myself working in the NHS for 20 years and this type of attitude/behaviour should never be allowed anywhere definitely not within the NHS. I did ask for her name but she refused to tell however I will make a formal complaint about the "asian lady" working there.
November 2023 by S M
Great opening hours, staff friendly and service is good
September 2023 by joseph o'brien
Very handy to have a chemist open at this time in the evening. I was slightly surprised at the cost of the product I bought. After comparing to Boots, it was nearly double their cost. But I guess they have to fund these unsociable hours. Will visit again...
June 2023 by James L C J
Quite simply useless, never answer phone not interested in helping just avoid.
May 2023 by Michelle J
Massively massively overpriced bottle of medicine brought for over triple the cost of high street pharmacies as out of hours and no where else open had no choice but would never go there again rip off prices. Simply useless
February 2023 by Mark Rhoden
Sighing and ill manners while on the phone to a patient because you don't like the question being asked, OMgosh really?We in health care already get enough bad press without confounding that bad press with ill manners and allowing our personal frustrations to spill over to the degree patients hear staff members being rude over the phone.Rest assured upon my next visit to Grove Road Pharmacy I will be speaking too whomever needs to be made aware of this behaviour.I myself am tired and sometimes allow my frustration to spill over but we should all be aware be it in a Pharmacy or in a NHS Hospital that the people we are dealing with are sick and in some cases vulnerable, the last thing patients want when speaking to Pharmacy staff or NHS staff is sighing and ill manners when being asked a relivant questions regarding that patients prescription or treatment.
February 2023 by Angela hopewell
My local pick up for prescriptions and they have always been polite.
January 2023 by Megan Sadler
Always had a really good experience here, the girls are always happy to help and always put their patient?s first!!
January 2023 by James Moseley
Excellent service, a girl named megan was very helpful with the questions I had about my medication very informative and reassuring. Thank you
January 2023 by A R
Brilliant pharmacy...lovely staff and helped me gain some very valuable work experience.
August 2022 by Zoe Shorney
I?ve used knights pharmacy a few times now and had impeccable service which has been noted mainly from a lady called Megan I believe. Such a friendly welcome and provided me with everything I needed to know.
August 2022 by F
Great little pharmacy. Amazing service. Polite and friendly counter staff. Keep up the good work ladies!
August 2022 by Muhammed Ali
I recently completed a week of work experience at Solihull Knights pharmacy which was very beneficial to me as I learnt many new things in the working life, I learnt how it?s like to work in a professional environment which is beneficial towards my future.Throughout the week the employees at the pharmacy taught me how a day in the pharmacy works, I was set tasks to complete which were well explained by Aleena, Zainab and Versh.Overall I had a good experience and would recommend going to this pharmacy as they are always ready to help.
August 2022 by Mr and Mrs Gauntlett
Fantastic pharmacy with extended opening hours, excellent service from the staff with professional advice from the pharmacist.
August 2022 by Kiran Panesar
Excellent pharmacy offering a wide range of services, in particular, the Vitajab and Allergy testing service are amazing! Definitely recommend!
