February 2024 by Sianna Banks
We had a terrible experience with the check-out process from Martin & Co Solihull. They tried to keep almost the entire deposit by fabricating issues and charging us for damages that were already present on the inventory from before we moved in. They made it so stressful and, after a lengthy back and forth, we did not receive our deposit until 7 months after checkout.Communication was terrible throughout. We provided photographs with date stamps and proof from the inventory that we did not cause the issues. They did not acknowledge any of this and continued to attempt to charge us. We had to use the Deposit Protection Scheme dispute service and eventually received our deposit back. We never received an apology from the letting agents.
January 2024 by david farrell
Leigh venner is a great, responsive agent!
December 2023 by Donna Gilligan
From the first time I spoke to Keith to the day of completion, the service received was impeccable, A lovely team, Keith was amazing, and made a difficult time quite easy!!! thoroughly Recommend!!
September 2023 by Catherine Tyler
Excellent service throughout a very challenging house sale. Thank you to Keith Johnson for all his support.
May 2023 by Karen Hooper
I had a viewing today with a lovely estate agents called Ella she was very good at answering all the enquiries I had and she genuinely cared about het clients it was so refreshing to see. I then phoned the office and spoke to a very helpful and polite employee called Leigh. My overall experience with Martin and co has been exceptional. I would give them 5 stars ? ? ? ? ?
April 2023 by Pip Cole
I highly rate Martin & Co, especially Keith Johnson, for the advice and support provided during the whole of the selling process.Regular check-ins and an empathetic approach means that I have no hesitation in recommending them. Many thanks Keith - estate agents get a bad press but you proved you are definitely the exception!
December 2022 by EMMA EYRE
I was extremely impressed with Martin and co when selling my house recently. The communication and efficiency was exceptional. The house was valued, photos taken promptly and put on the website the same day. They helped with extra matters like contacting energy providers and solicitors. Communication on matters was always quick and personable. would recommend for anyone using their service. The valuation provided the house got and their market research on the house and similar properties meant they were well informed in making this. We dealth wiyh Keith mostly who was brilliant. They were very accommodating the whole way through.
October 2022 by Andrea Rowley
Just recently commenced my tenancy with Martin & Co Solihull and the service has been exceptional start to finish. I've been kept informed all throughout the process, everything was done online so it was incredibly easy and the staff are very friendly and eager to assist.
July 2022 by Agnes
I have a very good experience with Martin & Co. My letting agent Ms. Leigh who is professional, patient and always informative. With her help, all problems sorted very quickly and we settled very well.100% recommend to use this letting agency and her service again.
March 2022 by Lauraj Nash
The worst estate agents I've dealt with.They take all your deposit even though after going through covid, not missing any payments and having a big hole in the ceiling throughout the winter and they still mess you about. Plz! plz! plz! don't use this estate agents. The land lady was just as bad! Money grabbers. I wish I could share the photos of how I left the house as it was spotless. They even had the cheek to make me pay for brand new carpets to be cleaned that I paid for. I hope you never sell the house!!!!
December 2021 by Stewart sweeney Wps
We are a sub contractor the Director of this branch fixed our issues due to branch manager not playing ball which will not be up on here but have to say the Director dealt with this issues very swiftly and I can't thank him enough ? ? ?
November 2021 by Giles Harris
We rented our property through Martin & Co. until we sold it. Andy and his team were amazing and acted as our very sensible eyes and ears by managing the property incredibly professionally. We'd definitely use them again.
April 2021 by Bethany M H
I have never had a good experience with an estate agents but martin&co really were brilliant. Quick responses with any requests or questions I had and were generally very professional. I highly recommend Hannah.
March 2021 by Lineve Peart
We bought a property through this estate agent 2 years ago and sold one through them recently and have nothing but praise for Keith Johnson who went more than the mile to ensure that things went well. We live down south and to save us making long journeys to check up on the property while the sale process was going through, he kindly and willingly made those checks for us. Also made sure he kept in regular warranted contact with our solicitors to keep the process active (during lockdown) to a satisfactory and expected outcome. Thank you KeithDonald and Lineve
August 2019 by Andy Hollick
I sold my apartment and dealt with Hannah who was excellent. Whenever she did a viewing it was hard to tell if it had happened as she ensured everywhere was left exactly how she found it. They got me plenty of viewings and found me the perfect buyers so I would definitely recommend them.
