January 2024 by Naughty Auntie
Order came quickly to the table, sadly the fries were cold.Soon rectified but should not have happened in the first place.Vegetarian options: Some vegetarian options.
December 2023 by Ian Jones
Very busy but self service is available, there is a queue to use them but there is also one inside to the right of where you collect your food which not alot of people know about.Kid-friendliness: Alot of places for younger children to eat
December 2023 by Suman Chatterjee
The McDonald's experience at Solihull Town Centre was good. The inclusion of Happy Meal toys brought genuine joy to the kids, while the adults found themselves equally content. The restaurant offered ample seating space, allowing everyone to comfortably savor their meals.Ordering at McDonald's was a breeze, with a smooth and efficient process that ensured prompt service. The seamless transition from placing orders to receiving them added to the overall positive encounter.
December 2023 by Selkrek
Good McDonald's by the average person's standard. Normally come after college to grab something. Cleanliness is good on the most part. The only bad thing I can say really is that the wait can be a while sometimes as lots of people do come here during its peak hours.
December 2023 by Wonderful world of Willow Reynolds
The restaurant was large and clean. I booked table service which seemed to take longer than it should and the food could've been warmer. Think I'd choose collection next time.
November 2023 by Jeanette Smith
Had to wait a long time for the food, but I expect that's understandable, they were very busy because it's half-term. My chips were cold!
October 2023 by Dee
I've been to this McDonald's on numerous occasions. I've never had a problem with the food but service is very very slow even when not that busy. There seems to be no sense of urgency and customers including myself are always left waiting whilst the staff work at a snail pace and a lot of the time engage in pointless conversation with each other such as what programmes they are watching at the moment. They need to concentrate on the customers and work quicker. 15 minutes is unacceptable to wait for something on the menu that doesn't include any changes or special requests. And this happens regularly.
September 2023 by Jay B
Rude uncaring staff lets this excellent, large and busy branch down completely. Staff at service counter get rude and irate at the slightest of requests. They need to roster their most caring and best workers on front desk and give the others the non customer facing menial duties which will improve this branch ?.
September 2023 by Irina Irina
We went in with my 2 and a half year old daughter who was really happy and kept saying hello to everyone there and was getting upset no one was replying. My daughter saw one of the lady emploees who was working, her name was Emma, and went to say hello. Emma was a lovely lady, she stopped and spoke to my daughter and even offered her and my 6 year old son a ballon. She was so pleasent and kind. Everyone kept ignoring her, but this lovely lady made her day. Although she was working, and probably was in no mood to do chit chat with a 3 year old, she took 3 minutes to make 2 kids really happy. She was a lovely lady and i want to thank her for being kind.
September 2023 by Holly Freeman
Always missing meals out of my deliveroo orders. Ordered 4 meals today and all of them came without fries. Always a disappointing delivery service, especially around dinner time.
September 2023 by Garry Smith
Nice place to get breakfast. Please watch out if you are traveling by car, Google maps took into a bus lane, which I got a fine for.Parking: No parking here, but Google maps takes you into a bus lane, which I got a fine for
August 2023 by Simon Pruteanu
Cant ask for anything! They split on the food and have been bullied.
August 2023 by Priya
Little school girl wanted to fight me,after packing my order wrong!! Normally come in most mornings to get egg muffins and I?m usually fine,have given good reviews before to really nice people that work there. Today was disgusting, young girl in the morning along with a boy we?re working, they were taking some time to pack the orders which is fine. My order on the screen said it was ready , so I asked if it was,and the girl snorted at me, and told me to hang on. Then 30 seconds later she packed in and threw in a hash brown which was out of its packet and already crushed , so I put on the table and left. Girl shouted after me , saying I?m going to get banned . Came back later on , as there was bacon in the muffin,was upset and irate and showed them. This boney school girl , tells me , ?LETS GO OUTSIDE THEN AND SORT IT OUT? , saying she wanted to fight me. Obviously because I?ve got a respectable job and a life, I declined the very scary offer. Then spoke to the said manager outside who said to me. Well ?at McDonald?s we have very strict guidelines , if customers are rude to us , we can be rude back to them? And said she will get me the refund,I didint have the time and came back later to get it. With the same smug manager telling me , I?m only going to get a refund for the one muffin. Told her no, as due to their rank , behaviour, they are going to refund me the whole order. Which the manager above her did. But while I as talking to this girl that I was higher up , who was quite polite and understanding ; multiple workers came by giggling and getting involved in the conversation, with one being right next to her that was supposed to be serving some people. They had no respect for the job, and were just their to stick their nose in and argue. When they weren?t even involved? So glad this happened , as the less money I?ll be wasting , going to a dumpster like this.
August 2023 by Simon Wheeler
The standard of this outlet has slipped. Food is very shoddily prepared and service slow. Preference to delivery drivers etc means lots of people waiting around.
July 2023 by Lois G
I ordered a mcflurry twice and did not get it I waited over 20 minutes and did not get it I was very disappointed by this and was extremely upset
