December 2023 by Sarah rogers
I was very happy with my recent visit to nationwide Solihull. Laura ( staff member ) helped me , she sat with me to give me step by step instructions of what I needed to do to. Laura helped entertain my young son , getting him a pen and paper so he could draw whilst I could complete paperwork.Thank you Laura & thank you nationwide for making my visit with a toddler easy, refreshing and positive.I?m a happy customer :0)
October 2023 by Denise Reynolds
Good service all staff lovely and helpful
August 2023 by paul daniels
Have been into this bank twice now to try and stop a company called ?sweep? taking £14.99 out of my bank account multiple times a month and they had no intentions to help but to tell me it was basically my fault I had signed up to something! Absolute joke of bank goin to Be switching ASAP
June 2023 by Sophie Shaw
Don?t usually leave reviews but I came in today and was just really happy with the knowledge and service I received. I was attended to really quickly by a lovely woman who knew exactly what I needed and then they managed to get me in quickly for a meeting with Rob who was just amazing and gave me all of the information I needed. Thanks :)
June 2023 by Keith Richards
Good efficient service
April 2023 by Von Kin
I used to use Shirley before they closed. I have been to solihull a few times and glad to say all of the staff from Shirley are at Solihull. Debbie sorted me and my husband out twice, excellent service. They are so busy but they all great you with a smile and great service
February 2023 by Mike Lines
The branch lost completed Lasting Power of Attorney papers in July 2020 which we set-up on behalf of an widowed elderly gentleman in a Care Home. In January 2023 we tried to contact Nationwide concerning Card-Reader problems which after 1.5 hours on Live Chat the matter was eventually referred to Complaints Dept. Communication with Nationwide Building Society is abysmal.
August 2022 by M M
Manager at this branch is really rude to customers I?m a nationwide customer for over 20 years and my whole family is after the way this manager at this branch spoke to me il be moving all my accounts to NatWest . And I not recommend anyone not to go to this branch cause the manager is a right cow. Becky
July 2021 by Tanveer Shah
Amazing service from Eliz. She definitely represents gold standard of customer service. Sorted out all I needed to reset my mobile banking in no time.
July 2020 by Chrome Deck
I like banking here they sorted out a problem I did a payment at machine the other branch cashier paid my funds into someone else account
October 2018 by Janice Robertson
Love banking here wayyyy better than lloyds
