November 2023 by HILARY MOORE
Myself and 3 friends visited your cafe on Monday 27 November at 11.00am. We were all appalled at the length of time we had to wait in the queue for our drinks and cake. A total of 24 minutes. There was only one person operating the drinks area.
Surely at a peak time like this there SHOULD be more staff available.
This is not the first time recently we have had to wait for an unhelpful period of time.
Our custom will be moving to another coffee venue and there are certainly many available in this area.
A response would be appreciated. Thank you.
November 2023 by Cathy Richards
Went to get some vouchers for Christmas presents very helpful staff and prompt service. We also chatted with a couple of staff members about some issues we are having with house plants. They were very helpful and gave us advice on how to correct the problem. Cafe area was quite busy as it was mid-morning when we went. Plenty of parking and easy access to the store.
November 2023 by Gordon Evans
Great choice of Christmas decorations, very friendly in restaurant with lovely treats
October 2023 by Helen Taylor (Oak House Stays)
Nice walk around, lots on display for Christmas. Some nice gifty things.The cafe was nicely laid out and good to see that they had a small selection of dairy free treats. The chap who served us was lovely and most apologetic that the cafe was closing early. For a dairy free person the menu would have been limited but for others a good basic selection with baked potatoes, soup, sandwiches etc.Parking was easy.
October 2023 by Roger Leitch
Friendly service (Just watched them carry the tray for a lady).Nice food.
July 2023 by Pamela bonas
We went to Notcutts on Saturday for a browse, I love this shop. We popped to the restaurant for coffee and cake. I must say the service we received from Karen was second to none. She was so helpful she even carried our tray for us as my husband was with a walking stick and I had a bad wrist. They were so busy but she still took the time to help us. Such a credit to your company. Thank you especially Karen ?
July 2023 by maggie raven
Enjoyed an afternoon out at lovely garden centre. So much to see. Husband and Border Terrier in tow. Both behaved well. Ended visit with light meal.Staff serving very helpful and cheerful. Able to sit outside with dog.
July 2023 by mike baker
We went to the restaurant today 15th July we had breakfast outside and we caught in heavy storm staff were really good with us and helped us to move inside they were very helpful and much appreciated. Thanks from Mike and Kathryn
June 2023 by Alan Hunt
Excellent service and assortments of garden stock. Prices probably slightly higher than other garden centres, but the quality of garden tools is extremely superior to many other centres. Parking is not a problem and the centre is well located on the main Stratford Rd, with the M42 junction just 5 minutes away. Recommended.
April 2023 by Joseph Tribe
Lovely shop to walk around. Has a pet section selling toys and food. An outdoor section with garden furniture and a large selection of outdoor plants. Inside there are lots of indoor plants . Has a good toy section with a good ? range of Jellycat toys and lots of jigsaws. Has a few clothing areas with good quality clothing. A small jewellery selection. Has a cafe ?? with a good range of food and drinks. Overall a lovely way to spend a couple of hours, has something for everyone.
April 2023 by olenka sheerman
Ordered a breakfast and a child?s scrambled eggs on toast for my granddaughter and have to say it was probably the worst breakfast I?ve had in a long time! Rubbery scrambled eggs, tomato, sauté potatoes and beans looked like they?d been sitting under a hot lamp for hours as were shrivelled and extremely unappetising and it was all just luke warm. Could not even use the excuse that they were busy as it only started to fill up as we were leaving (mostly people having tea cakes and can see why)My granddaughter is the least fussy little girl, but even she barely touched her breakfast!! We were in a hurry so didn?t put in a complaint, but wish I?d had the time to do so.The plant area, however, is lovely with healthy looking plants and lots of choice.
March 2023 by Carolyn Talbot
We broke down on the M40 and spent 2 hours behind the barrier waiting for a tow in the cold and drizzle with 2 dogs and no coats! The mechanic brought us to Notcutts car park for more work to be carried out. Went into the restaurant to see if we could bring in the dogs so we could have a hot drink and a warm up. The gentleman behind the counter went to the trouble to ask for extenuating circumstances to enable our two large but well behaved dogs to come in as they were a bit traumatised by the experience.I would like to say thank you to him for making a pretty awful day, a little better.
March 2023 by Liz M
This store is located next door to a very large Trsco and near to a Macdonalds, so quite well situated within an easy reach of the M42 and Solihull town venture and a short drive from the retail park. A huge array of indoor and outdoor plants and all the paraphernalia associated with plants, including sheds, summerhouses, etc. It also has a pet centre, gift store, homeware, and a small clothing range. The restaurant is fine for lunch too. Well worth a visit.
December 2022 by DEBBIE SELVEY
Lovely meal in the restaurant Sunday lunchtime. Particularly impressed with the staff who were friendly, professional, polite and seemed genuinely happy in their work, which is rare to see nowadays. They were very helpful with the less able customers and I noticed how they took time to speak to them and assist where necessary. Well done Notcutts
December 2022 by Rachel Hetherington
Used to go once a week but restaurant has gone downhill. 30 minute wait for egg on toast which had to be rushed and part-eaten as I had a very upset toddler by then. Staff didn't seem overly concerned and became defensive. Used to have lots of gluten free items too which they've now taken off their menus. Won't be going to the restaurant again.
