February 2024 by Adam Woods
Excellent - simple access, good returns and efficent service
February 2024 by Gail Vaughan
Brilliant service by a really great man didn't catch is name but he was so helpful.
December 2023 by Joy Douglas
I use a number of banks/building societies and I can honestly say that I've found Paragon to be the most efficient financial organisation I've dealt with.
December 2023 by Donald
Poor processes. Savings account locked and no one able to assist or contact compliance department directly to rectify despite urgency of situation. Trying to speak to anyone in management impossible. Any suggestions !!
November 2023 by Carol Brown
I have always been very satisfied with this Bank, but my review is relating to my experience of today, when I was endeavouring to open a new ISA account for the transfer of my expiring ISA on the 18th of this month. I needed assistance, as my tech skills need a lot to be desired! I spoke to Scott, who helped me considerably, talking me through what to do on line, and the whole matter was sorted within a few minutes. Thank you Scott. Thank you Paragon. I am also impressed with the % rate for this ISA, considering that 3 withdrawals per year are allowed.
October 2023 by GEORGE SEDGWICK
Relatively quickly answering telephones, opening account easy and responses to deposit good. Acceing the accont is also quite simple
September 2023 by Mary Nevens
Very efficient service, easy to renew my ISA. and as a loyal customer I was given an increased interest rate. Would definitely recommend to anyone requiring a safe place to invest
September 2023 by Robin Crooks
Love it! Transferred funds to higher rate accounts at the press of a few buttons. Have confidence in Paragon rates so not looking to shop around and possibly leaving them.
August 2023 by Jenny Webb
Excellent website. Display is so clear and site is easy to navigate. Security procedure is thorough without being ridiculously over-complicated
August 2023 by Keith Martin
Everything was very easy and simpleIt took less than 19 minutes to transfer my TSA
July 2023 by Dorothy Williams
Recent withdrawal of funds to help my grandchidren, from my Easy access account to my Virgin current account, went swiftly and easily.
July 2023 by Ivan McDowell
Excellent bank ,very easy to set up my one year fixed rate saving acc. Had to use the phone help line and staff helpful and polite and sorted out my online procedures which I had not been able to complete. I have just opened another the triple access savins acc. and once again the phone help line person very polite and dealt with my query quickly
July 2023 by Kerry Bretter
Easy peasy to set up saving account. Different options clearly detailed and communication concise.
June 2023 by Steven Tyrer
Changed my Cash ISA to a one year fixed rate one, but I made a mistake and selected the wrong product. Infomed the help line and I am delighted in the quality of support give and my error was corrected over the weekend. Good interest rates and high quality customer support
April 2023 by Stewart G
Abysmally slow service.I could not access my triple access account for 11 days because Paragon insisted verification had to be done by mail, which of course then got stuck in the post.My LISA, I still cannot access, another two weeks after I began the process by sending the necessary forms, because it took Paragon over a week to look at the forms only for the them to bounce them back to me. I have recently rung customer service, who told me they've received the updated forms and it will take yet another five days from receipt of the new forms to even look at it. Why does it take this long? Why am I back at the bottom of the queue?Very disappointed and I shall not be banking here again.
