September 2018 by aaron bates
ordered food and handed 2 tosties to be done
10 mins later never received. staff member have us free drinks vouchers. not really staff's fault as they were criminally understaffed and overworked. 3 staff members in a town centre in such a centralised store just shows starbucks inability to manage their store
August 2018 by H G
Ok Starbucks. Some stuff are good and make good coffee, fast and with a smile on their faces... some arent nice at all..
August 2018 by Rafal Oryl
Drinks good as usual but staff just shocking... takes more than 10 minutes to serve two lattes even though it wasnâ??t even busy. Staff just having proper slow moves not even trying at all. Dirty tables with cups everywhere and one lady that should take care of it just stood downstairs talking to a mate of hers or a relative. And then when drinks are served thereâ??s coffee dripping from the cups as the barista just spilled coffee everywhere and wasnâ??t even bothered about that so had to wipe it off myself. Will definitely avoid it when Iâ??m around. Just letâ??s the brand down.
April 2018 by Valerie Robinson
Visited this coffee house for the second time today, Saturday around 4.30pm. Our first visit, also on a Saturday afternoon, was only marginally better than this one. I felt so sorry for the clearly overworked staff, they should have had at least one more person working if not two. Most of the seating is upstairs away from the servers and it was a complete tip, no one was available to clear away empty cups or wipe tables down, leftover food, empty cups and plates were stacked up on tables, the floor was covered in food, serviettes, litter and cups; chairs were covered in crumbs, there were some really badly behaved kids making a complete mess. Overall a massively unpleasant experience we wonâ??t be repeating, ever.
April 2018 by Venkat Reddy
Great location and perfect coffee but staff must really improve. Four of us from work went for a coffee after work and the person who served us at the till did not have any will to serve customers. There were 3 people behind the counter but only one was making coffees. It took over 15 mins to get our 4 standard coffees. Makeover last year is great but place is always untidy. I read somewhere that Starbucks sells experience and not just coffee, well, there is a lot of distance to cover to state that. Would return back because I love the coffee, but probably a take away
