December 2023 by Ibrar Banaris
Excellent sales store with customer support always find a good deal there?
December 2023 by yasmine
I had some issues regarding my sim, in which Nawaz helped me with. I must express my gratitude for the exceptional service I received. His professionalism and commitment to customer satisfaction left a positive impression!
December 2023 by Raymond Tonks
Went there today for a new sim card and came out with a new tablet plus the sim card and ended up saving money brilliant service especially ruks a lovely girl and Christian the manager very helpful and very informative a credit to the company
December 2023 by Yvonne Paynton
I went in to three this morning for help I am not in the prime of life & did not buy anything just wanted help & Alex was extremely helpful So thank you Alex & Three
December 2023 by barry lawrence
Fast prompt service from a good employee.
November 2023 by ameer
Out of the three members of staff I have dealt with, there is only one girl who let's this store down. Not a team player, rude customer service, never presents solutions, and just poor. The other girls who served me and spoke on the phone, great work
October 2023 by H A
Today, I visited the Three store with a query, and a kind young woman attempted to assist me. However, the situation took a turn when the assistant manager arrived, displaying unprofessional and disrespectful behavior towards her colleagues. The manager did not acknowledge us and spoke without respect. The assistant manager boldly asserted that she was the manager and her word was final, which I found to be extremely rude. I felt compelled to express my disapproval, advising her not to address her colleagues in such a manner in front of customers.The assistant manager lacked any commitment to providing customer service, offering incorrect information and suggesting I call customer service instead of addressing my sim replacement issue in-store. Additionally, her rudeness extended to her colleagues, reprimanding them for attempting to help. It was a disappointing experience overall, and I empathize with both the young woman and man who deserve a better work environment. I sincerely hope that the hardworking employees at the store receive the justice they deserve, and that the assistant manager faces appropriate consequences for her lack of customer service skills. It remains a mystery to me how someone with such an attitude and approach to customer service attained a position of authority in the first place.
October 2023 by Jason Langford
Had a bad experience here. I was met with attitude and street talk when questioning Three?s offerings. I know it?s not the staffs fault that Three think they can treat their existing customers poorly with bad deals but the arrogance of the younger, disinterested, staff is appalling. Thankfully, I?ve now left Three.
July 2023 by Selby ?Nedlam? Justice
Went in for an upgrade and was ripped off. Did not expect this as a customer of over 10 years.
July 2023 by Peter Lowe
Very helpful assistant talked through my options and was not at all pushy. Listened to me and offered appropriate choices based on my stated budget.
July 2023 by Muhammad Zaman Butt
Needed a replacement sim card for my PAYG sim.Got it replaced FOC.Representative was really helpful
May 2023 by Mandy Sekhon
Great customer service
March 2023 by simon carty
Careful as they sold me an incorrect contact, and then you desk with an overseas customer service centre that is as useful as the chocolate teapot
March 2023 by Abdul Shafiq
Was at this store the other day and Nawaz dealt with me. He was a very approachable and helpful gentleman. Customer service was brilliant, we need more people like him, in the trade. Thank you!
February 2023 by Capitan Shaf
Was at this store the other day and Nawaz dealt with me. He was a very approachable and helpful gentleman. Customer service was brilliant, we need more people like him, in the trade. Thank you!
