February 2024 by dave blowfield
Spoke to a lovely lady at the Solihull store who assisted me with my question. Her name was Elli. Many thanks.
February 2024 by Sarah Huxley
We came in to book our honeymoon and we?re so glad we did! Faith was amazing, she really made the process feel special and knowledgable, which helped us choose a hotel as we were so undecided. We had all the information we could want. Really looking forward to our honeymoon now ?
February 2024 by Daisy Stammers
Faith helped us book our holiday to Thailand. I couldn?t quite see what I wanted on the TUI app so I called up the store and she was able to get me on the exact flights I wanted and the plane I wanted ( as someone who loves planes lol) she even got us booked in with the hotel we wanted and transfers! She was so friendly and helpful - I wouldn't have been able to sort this myself! I am so grateful and can?t wait to go away! It?s really good to know how easy it will be next time we book a holiday, this is our 4th one with Tui now?
January 2024 by Shannon Grimsley
Faith was super helpful and attentive whilst helping me book my holiday for my partners 30th. Even with my millions of questions she was super patient and settled any concerns I had. I?m now on holiday countdown and can?t wait! Thanks Faith for making the process so smooth!
January 2024 by Chyna Savage
Would just like to say a massive thankyou to Faith for all her help and assistance with regards to our latest booking.She made the process extremely easy for us by doing all the hard work and removing the stress which you usually get when trying to book a holiday. Will definitely be booking holidays through Faith going forward.
January 2024 by Shaun Brennan
We went into store Sunday 7th & this was probably the first time we had been into a Travel Agents for about 5/6 years & we had such a positive experience. Skye was great, she was so knowledgeable and really took the time to understand what we wanted from our next holiday. If you are thinking of booking, go see Skye!
January 2024 by Harvey Chahal
Brilliant service with Ellie, sorted us right out even with a group of 9. Very enthusiastic and knowledgeable of holidays and gave great advice. Claire wasn?t in store so not totally happy though.
January 2024 by AJ Griffin
Great service from Ellie.
January 2024 by Leo Baker
Ellie was fantastic help with booking our holiday got us a great deal.
December 2023 by Zoe Potter
Today Hayley has been an absolute star. I've had to change my booking(no fault of TUI) Hayley went above and beyond to ensure we didn't miss out and pay over the odds for our now even better holiday. Thank you Hayley!!
December 2023 by Caz Wilde
I've just got back from a week in Barbados, staying at infinity on the beach hotel in St Lawrence Gap. The hotel is direct on Dover Beach, perfect location to sit at their beach bar and watch sunset with a rum punch. Happy hour twice a day & manager cocktails once a week.We were their during independence day, they had live music,singer & the drinks flowing. The food at the restaurant very good you must try the breakfasts very filling.The rooms are basic a bit dated but spotless clean. They have rooms overlooking the beach- what a view!!We had 2 beds air con, living area, fridge, tea/coffee making facilities microwave balcony. they were everything you could want and more.I booked my holiday with Claire, she was very informative explaining everything I needed to know beforehand about the country & resort, places to visit forms to fill in, etc. I felt confident travelling with this knowledge and I would not hesitate to book a holiday with her again.
December 2023 by Paige Jones
Claire booked our holiday to Cape Verde. She recommended us some gorgeous hotels, and was extremely knowledgable on the facilities, location and amenities of each. We went with one (it was hard to pick) and absolutely loved our stay and trip. Claire managed to find us a good deal, and we couldn?t have asked for more from her service. She is extremely friendly and approachable, energetic and clearly has a passion for her job! She?s brilliant and we will be booking all of our future holidays with her. Claire is a brilliant reminder of the personal touch booking in store rather than online! Many thanks to her.
October 2023 by Kelly Scott
We visited TUI Solihull today, he were having to amend our booking, we had no luck online or on the phone so we went into store. Sarah and Ellie helped us amend our holiday with no trouble.They sorted it out and have taken a lot of stress off our shoulders.We are very appreciative of their expertise amd kindness.Thank you so much.
October 2023 by derek johnson
Fabulous service from Cheryl who worked hard and sorted out my first get away for years. If all staff were like her I'd always book through the Solhull store. Thank you so much. More to come after the break
September 2023 by s b
Great experience booking our cruise with Claire, she managed to get us different flights to those listed online & very helpful & persistent to get us a great deal.Thanks so much