March 2024 by Elliott Moran
***** 5 Stars..!!!!! Really friendly and professional. 'Chloe' is a credit to this store along with all the team. Got my super cool varifocal lenses fitted into my old frames (called reglazing as i found out) and they are so good. The lenses are really thin and i love them so much. Thankyou all..! Regards.. Elliott.
September 2023 by Jayne McGowan
The new frames I had selected were not available in the shop in Knowle. But the sales assistant was very apologetic and offered to try to find me a pair. The very next day she had located a pair and they were in store waiting for a fitting. Wonderful customer service. I was really pleased and relieved to have acquired the glasses I had set my heart on. Thank you.
July 2023 by Sandra Reath
Visited today 30/6 lovely lady so helpful a real Credit to the companyAdvised never felt rushed in picking my glassesThank you you?re helpfulness was very much appreciatedSandra
May 2023 by Amber Martin
I had an eye test with Graham Bosher this week. What a lovely, professional and knowledgeable man. Very pleased
February 2023 by Colin Barnett
Yery good staff at the Knowle branch near Solihull nothing was too much trouble for them when I visited on Thursday the 16th of February and very good prices ? thanks ?
January 2023 by The Spittle Family
Friendly helpful service. Thanks.
January 2023 by David Reynolds
Had a minor repair to my father's spectacles.. carried out. Helpful, pleasant staff..no charge. well done ???.
October 2022 by Bill Mahoney
Usual thorough, comprehensive eye test.
September 2022 by Michael Adams
The staff were very efficient and pleasant. They cleaned equipment in front of me to enhance my visit confidence.
August 2022 by John Blackhall
Would have given 6 stars if possible. I had the full set of tests etc and the staff were hugely knowledgable and had the time to fully explain everything to me. Customer service was exemplery and a very friendly atmosphere. Highly recommended.
August 2022 by J Dennis
Great customer service and follow up text messages to inform me when glasses are ready.
January 2022 by Geoff Winston
I normally go to Solihull vision Express however they have just moved and waiting and NHS s30 certification. I was that disappointed that Knowle did not have access to my records. This ment I had to go through a lot of details which was very frustrating and difficult especially with a locum optician
January 2022 by Leslie Kerry
We live in Birmingham but make a point of going to the Knowle branch because the service is always excellent.
January 2022 by Cathy Tarrant
Excellent customer service and a very detailed eye test. Would recommend 100%.
January 2022 by heather smith
Very friendly place. Staff are always efficient and helpful. Local to me which is great.